Loyalty Product Manager at MOL Group

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Roadmap Development, Capability Development, Customer Journey Design, Personalization, Gamification, Mobility Integration, Ecosystem Features, Product Vision, Feature Discovery, Agile Projects, Product Backlog Ownership, KPI Ownership, Stakeholder Management, Budget Ownership, Salesforce Knowledge

Industry

Oil and Gas

Description

Loyalty Product Manager Location: MOL Campus Team: Digital Factory Experience Level: Senior Language: Fluent in English Your Superpower: Building loyalty products that delight millions About Us: Digital Factory @ MOL Group Imagine a place where startup energy meets corporate muscle. That’s us. We’re Digital Factory, the innovation engine behind MOL Group’s transformation from a traditional fuel retailer into a digital-first, customer-obsessed mobility and consumer services powerhouse. We’re building a smarter future – powered by data and AI, driven by insights, and designed for people. From our Salesforce-powered loyalty app (hi, MOL MOVE 👋) to our ever-evolving Data Lake, we’re not just keeping up with the future – we’re building it. About the Role As our Loyalty Product Manager, you’ll shape the strategy, roadmap, and evolution of our digital loyalty platform. You’ll lead capability development, guide customer‑journey design, and ensure we deliver personalized, meaningful, and scalable loyalty experiences across all MOL Group markets. This role combines strategic product leadership, deep loyalty expertise, and hands‑on collaboration across marketing, technology, data, and vendor partners. If you love building customer value, influencing product direction, and working on high‑impact digital platforms – you’ll feel right at home. Key Responsibilities Define and execute the product strategy for MOL’s digital loyalty platform Drive capability development, including personalization, gamification, mobility integration, and ecosystem features Shape long‑term product vision with senior stakeholders and translate business goals into product outcomes Lead feature discovery: define user needs, system behavior, customer journeys, and experience flows Build and maintain a multi‑year product roadmap – prioritizing based on impact, feasibility, and market trends Run MVPs, pilots, and experiments to validate ideas and accelerate learning Own the product backlog: write clear requirements, user stories, and acceptance criteria Analyze industry trends, customer insights, and competitive benchmarks to drive innovation Partner with technology teams to ensure scalable delivery and high‑quality execution Own product KPIs and measure impact using analytics, insights, and customer feedback Manage cross‑functional communication, alignment, demos, and stakeholder updates Act as budget owner for product development and vendor collaboration Lead and mentor thematic product leads (1–5 direct reports) Contribute to the overall Digital Factory strategy and represent loyalty in cross‑functional forums Develop strong knowledge of Salesforce (Marketing Cloud, Loyalty, Data Cloud) to guide future capability expansion About Your Experience and Skills Education Bachelor’s degree required; Master’s is a plus Specialization in Business, Marketing, or a related field preferred Experience 10+ years in product management, loyalty, personalization, or customer‑focused digital roles Loyalty/rewards experience in retail or consumer services strongly preferred Experience with personalization, UX design, and customer‑centric methodologies Strong track record in Agile projects Design thinking or customer‑oriented delivery experience is a plus Professional Competencies Strong product management/ownership background in loyalty, CRM, or personalization Solid understanding of loyalty programs, customer data, and consumer insights Experience with Agile delivery and cross‑functional collaboration Analytical and structured thinker with strong problem‑solving skills Proficient in Microsoft Office and task‑management tools (e.g. Jira) Familiarity with Salesforce (Marketing Cloud, Service Cloud) and analytics tools (Power BI, Tableau) Experience with customer‑centric methodologies (e.g. design thinking) Soft Skills Excellent analytical skills and sound business judgment Strong communication and stakeholder‑management abilities Able to prioritize and deliver in a fast‑paced, agile environment Confident leading multicultural teams across borders Detail‑oriented while keeping sight of strategic goals Proactive, collaborative, and ownership‑driven mindset Customer‑centric, curious, and eager to learn What We Offer Work with cutting-edge technologies and an innovative team. Collaborate across the CEE region on impactful projects. Opportunities for professional growth and cross-industry experience. Access to Medicare health insurance, annual bonus, and a comprehensive benefits package. Regular team outings and MOL family events. A workplace that values inclusion, creativity, and your unique perspective. How to apply? If you wish to form the future with us, please submit your applications via our career site: www.mol.hu/karrier Main Recruitment Steps Quick call – A brief chat with our recruitment team. Interviews – Two rounds with your future manager and team. Case study – Either a take-home assignment or a live problem-solving session. If you would like to know more about Digital Factory: digitalfactory.info Meet your Hiring Manager: Márton Homola (https://www.linkedin.com/in/martonhomola/) At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters. If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assist.

Responsibilities

The Loyalty Product Manager will define and execute the product strategy for MOL’s digital loyalty platform, driving capability development including personalization and ecosystem features. This role involves shaping long-term product vision, leading feature discovery, building the product roadmap, and owning product KPIs.