Loyalty Program Coordinator at The Fresh Market Inc
Greensboro, NC 27401, USA -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

0.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Loyalty Analytics, Color, Smartsheet, Consideration, Microstrategy, Grocery Industry, Tfm, Access, It, Hiring, Training

Industry

Marketing/Advertising/Sales

Description

The Fresh Market & You::
Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

PREFERRED QUALIFICATIONS:

  • Familiarity with Azure DevOps, MicroStrategy, Smartsheet, Zipline or similar platforms
  • Familiarity with Loyalty analytics or customer segmentation
  • Experience collaborating with IT and technical partners
  • Experience in retail or grocery industry
    REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.
    We are proud to be an Equal Opportunity Employer::
    We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.
    The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.
Responsibilities
  • Provide ongoing and ad hoc reporting on the performance of the Loyalty program and select offers, ensuring accurate, timely execution with minimal direction
  • Actively contribute knowledge, ideas, and perspectives to Loyalty program value propositions and feature implementations
  • Coordinate issue resolution across internal and external stakeholders using ticketing systems
  • Validate program and offer setup, including QA and offer submissions
  • Test new features and capabilities in various environments
  • Participate in, document, and distribute meeting notes related to the Loyalty Program from both internal and external partners
  • Assist in defining business requirements for new program features and capabilities
  • Draft and publish communications to store teams regarding program and offer updates
  • Support creation and revisions of Loyalty program documentation
  • Collaborate with cross-functional teams, such as Merchandising and Information Technology (IT), to support Loyalty initiatives
  • Cross-train with the Loyalty Program Content Coordinator to support development of marketing assets (e.g., in-store signage, social media, paid media, OOH)
  • Responsibilities are subject to change, given the needs of the Loyalty program and business evolutio
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