Loyalty Project Manager at Kesko Senukai Digital

Vilnius, Vilnius, Lithuania -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Consumer Retention, Data Analysis, Consumer Research, Problem-Solving, Communication, Marketing, Collaboration, Loyalty Program Development, Compliance, Cross-Functional Leadership, Content Development, Omnichannel Experience, Competitor Analysis, Marketing Campaigns, Customer Engagement

Industry

Retail

Description

Join Kesko Senukai Digital – leading e-commerce platform in Lithuania – as our future Loyalty Program Manager. We are looking for a passionate project manager, who touched consumer retention campaigns and projects in the past and is willing to take ownership of interesting multi-faceted projects. If you thrive in a dynamic environment and want to make impact on a rapidly scaling business – this is the place. We cherish and nurture our loyal customers – help us keep them interested, engaged and feeling rewarded. What you’ll do: •Assure that our loyal customers are engaged via ad-hoc and automated marketing campaigns. •Analyze local and international competitors for inspirations, know-how and creating programs beyond obvious; •Help us make data-driven decisions for continuous improvements; •Drive loyalty program development to stay up-to-date and maintain customer appeal; •Collaborate with our retail and e-commerce colleagues for a seamless omnichannel loyalty experience; •Brief in-house design team for catchy content development ; •Make loyalty program visible across owned and paid media; •Lead cross-functional projects with other departments (marketing, IT, customer service, CRM, etc.); •Ensure compliance with regional regulations and standards while tailoring the program to meet market-specific needs. What we offer: •A role in an international, market-leading company with loads of products, categories and wide customer audiences; •Opportunity to learn and grow every day at work and through trainings; •A young, professional, and friendly team eager to act fast and experiment; •Health insurance and well-being benefits; •Company discounts on our products and services; •Additional vacation days and celebratory gifts on different occasions. •Competitive, performance-based salary What we’re looking for: •Bachelor’s degree or higher in related field; •2+ years of experience in Marketing project manager/Retention manager roles; •Proven experience working with Product, Legal, Commercial teams; •Experience with data analysis, consumer research, building insights; •Strong problem-solving and communication skills; •Fluency in Lithuanian and English (written and spoken). Nice to have: •Experience with JIRA, Confluence (mainly as a viewer, editor, project approver); •Experience with retention management, customer lifecycle management projects.

Responsibilities

The Loyalty Project Manager will engage loyal customers through marketing campaigns and drive the development of the loyalty program. They will analyze competitors and collaborate with various departments to ensure a seamless customer experience.