Loyalty Sales Consultant at Fairmont Chateau Lake Louise Alberta

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication, Active Listening, Problem Solving, Time Management, Organizational Skills, Goal-Oriented, CRM Software, Hospitality, Travel Industry, Customer Retention, Adaptability, Fluency in English, Fluency in Bahasa Indonesia

Industry

Hospitality

Description

Company Description Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more. We are super excited to launch our brand new product Explorer with elevated benefits on 1 October. This is Accor Plus’ biggest change in over 30 years of business, making it the most exciting time to join us. Job Description We are seeking an enthusiastic and customer-focused Loyalty Sales Consultant to join our dynamic team in Jakarta, Indonesia. As a key member of our loyalty program division, you will play a crucial role in driving customer retention and maximizing program value for both our organization and our valued members. In this role, you will be calling previous guests of an Accor Hotel, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will: Make outbound calls to customers who have stayed at an Accor hotel Use Accor Plus sales methodology to discover needs & close sale About You You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members Strong communication skills with the ability to adapt to different customers Active listening and a genuine interest in understanding customer needs Excited about working in a sales environment, with uncapped commissions Qualifications Proven experience in sales, customer service, or a related field, preferably in the hospitality or travel industry Strong communication skills with the ability to build rapport quickly and effectively over the phone Excellent active listening skills and a genuine interest in understanding customer needs Demonstrated ability to adapt communication style to different customer personalities Goal-oriented mindset with a track record of achieving sales targets Proficiency in CRM software and basic computer skills Knowledge of loyalty programs and customer retention strategies Strong problem-solving skills and ability to think on your feet Excellent time management and organizational skills Ability to work in a fast-paced, target-driven environment Fluency in English and Bahasa Indonesia; additional languages are a plus Bachelor's degree in Business, Marketing, or a related field preferred (but not required) Flexibility to work in a hybrid work environment, with some on-site presence required

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Responsibilities

As a Loyalty Sales Consultant, you will make outbound calls to previous guests of Accor Hotels to invite them to join the loyalty membership program. You will utilize sales methodologies to discover customer needs and close sales effectively.