DESCRIPTION:

Wellbox is a quickly growing healthcare company dedicated to helping people live healthier, happier lives. We do this by providing comprehensive preventative care solutions delivered by an elite team of experienced nurses. Our clinical team, comprised mostly of remote LPNs, works tirelessly to create positive healthcare experiences, empowering people in their health journeys, and improving clinical outcomes for our patients.
Without our incredible team of LPNs, we wouldn’t be able to have the positive impact on providers and patients that we have proven to since 2016. We believe that consistent support, encouragement, and personalized care for our patients truly makes a difference to their health outcomes. If this mission resonates with you, we invite you to join us.

POSITION SUMMARY:

We are seeking tech-savvy, LPN Patient Care Coordinators to conduct monthly telephonic outreach to a panel of chronically ill patients, developing and delivering personalized care plans that address their health concerns and challenges. We work in partnership with healthcare systems and practices to provide these services to their patient base and strive for care continuity and engagement.
We are proud to partner with an amazing team of LPN nurses who guide our patients to better health and help them achieve a greater quality of life. With every interaction, Patient Care Coordinators help close care gaps and increase access to care to those who need it most.

POSITION TYPE AND EXPECTED HOURS OF WORK:

We are seeking full-time LPN team members who can work 40 hours per week, between the hours of 8 am – 6 pm in the patient’s time zone, Monday – Friday.

REQUIRED EDUCATION AND EXPERIENCE:

• Must have a Compact Nursing License that is clear and active.
• Must reside and work in Minnesota.
• Must have a minimum of two years of clinical experience.
• Experience in care coordination or care management, health coaching, and motivational interviewing a plus.
• Hands-on experience and comfort with Electronic Medical Records.
• Experience using Microsoft Office products such as Teams, Outlook, and Excel.

• Manage and support patients’ healthcare needs via virtual phone conversations.
• Conduct and document visits leveraging technology platforms and EHRs.
• Develop personalized care plans to address patients’ physical, mental, and preventative health needs.
• Virtually coach patients to reach their care goals by following medical treatment plans that include healthy eating, physical activity, stress reduction, etc.
• Connect patients with resources such as nutritionists, nurses, and doctors who can also assist them in meeting their care needs.
• Prepare patients for appointments and procedures, and provide follow-up as needed.
• Coordinate some administrative aspects of medical record recovery, appointment management, and insurance claims.
• Review insurance plans and suggest tips to get the most from their benefits.
• Proactively suggest services or preventive screenings relevant to each patient.