SUMMARY:

The Infrastructure and Tools Implementation Engineer specializes in implementing and managing Cisco Application Performance Monitoring (APM) solutions. This role demands a strong understanding of network infrastructure, application architectures, and Cisco technologies, particularly those related to application performance management and network visibility. The engineer will ensure optimal performance and availability of critical applications by leveraging Cisco APM tools to monitor, analyze, and troubleshoot application behavior.

QUALIFICATIONS:

• Bachelor’s degree in computer science, network engineering, or a related field.
• 2 or more years of relevant experience with AppDynamics working in domains such as pre-sales, customer-facing consulting or project management
• Possesses ACIP (AppDynamics Certified Implementation Professional) certification or is able to attain within 3 months.
• Has working experience with programming languages (e.g., Java, .NET, JavaScript)
• Strong understanding of large-scale application deployment architecture and challenges in both on-premises and cloud environments
• Working experience with other observability industry platforms (Datadog, Dynatrace, etc.) and cloud experience is a good to have.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Additional Locations:

• Singapore - Central Singapore - Singapore
• Singapore - Central Singapore - SINGAPORE
• Singapore

• Singapore - Central Singapore

• Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPOR

• Design, implement, and maintain Cisco APM solutions to monitor critical applications and infrastructure.
• Configure and customize Cisco APM agents, collectors, and dashboards.
• Define application performance baselines, thresholds, and alerting rules.
• Proactively monitor application performance and identify potential issues.
• Analyze performance data and troubleshoot performance problems.
• Collaborate with application and infrastructure teams to resolve performance issues.
• Optimize application performance by tuning application and infrastructure configurations.
• Perform regular maintenance and upgrades of Cisco APM solutions.
• Ensure the availability and reliability of the APM infrastructure.
• Provide technical support to users of the APM tools.
• Create and maintain documentation for the APM environment.
• Stay current on the latest Cisco APM features and best practices.