JOB DETAILS

We are looking for afriendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you’ll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces.
You’ll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools.

• Act as the first point of contact for LRC users, answering queries in person, by phone, email, and MS Teams.
• Provide friendly, student-focused support, including basic IT help, printing, and photocopying.
• Manage the issue and return of resources (books, laptops, mobile phones, games, etc.) using the Library Management System (LMS).
• Promote and uphold LRC behaviour expectations and maintain a positive, focused study atmosphere.
• Support events and enrichment activities, including displays, workshops, and awareness campaigns.
• Create engaging posters, digital content, and social media updates to promote library services.
• Maintain and update the LRC SharePoint and laptop booking systems.
• Handle administration tasks, such as processing new stock, chasing overdue items, raising purchase orders, and tracking supplies.
• Work collaboratively to supervise the LRC space, manage student behaviour, and ensure safeguarding responsibilities are met.
• Support college-wide events such as open evenings, inductions, and CPD days.