[LTA-ITCD] MANAGER / DEPUTY / ASST MANAGER, IT SYSTEMS (WORKPLACE) at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Workplace Services, End User Computing, Generative AI, Project Management, Change Management, IT Procurement, Contract Management, Service Desk Management, PowerBI, RPA, Python, WAN/LAN/Wireless Technologies, Budget Management, Stakeholder Management, Asset Management, IT Infrastructure Design

Industry

IT Services and IT Consulting

Description

[What the role is] [LTA-ITCD] MANAGER / DEPUTY / ASSISTANT MANAGER, IT SYSTEMS (WORKPLACE) [What you will be working on] You shall lead and manage initiatives to strategize, plan and deliver Digital Workplace services for the Land Transport Authority (LTA); including End User computing devices, messaging services, Generative AI, digital solutions and tools. You will manage outsourced partners and service providers to ensure smooth running and provisioning of Service Desk, End User devices and messaging services. In addition, you will be leading the digitalisation effort in the areas such as asset management, equipment tracking/issuing, contract management, bill verification, workplace productivity & collaboration, and IT helpdesk management. You will also be assisting in the design and implementation of the End User infrastructure to ensure reliability, availability, serviceability and security. You will be involved in enforcing End User device & messaging policies and procedures to meet both Government as well as LTA's requirements. Beyond these, you will source for new developments in End User devices and messaging-related technologies that enhance LTA's effectiveness in delivering its business objectives. You will interact closely with other IT Teams, Business Units, and external agencies (GovTech, MOF and MOT) to understand and meet their requirements. You will be responsible for managing, guiding and continuously upgrading of staff's knowledge so that a competent team is always ready to take on new challenges to meet LTA's business needs. [What we are looking for] • Knowledge in IT, Computer Science, Engineering or related field. Fresh graduates may apply. • Relevant knowledge or experience in End User (mobile devices, desktops, laptops) and messaging support & operations. Experience in team management, GenAI (e.g. Microsoft Co-pilot), PowerBI, and desktop automation tools (e.g. RPA, Python) is desirable. • Knowledgeable in desktop, WAN, LAN and wireless technologies. Experience in Singapore Public Sector ICT environment is desirable. • Strong project management and change management experience that ensures ICT projects are delivered on time, budget and schedule is desirable. • IT financial budget management, IT procurement and IT contractor management experience is desirable. • Good interpersonal, communications and presentation skills • Analytical and strategic thinking skills http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

Lead and manage the strategy and delivery of Digital Workplace services, including end-user computing, messaging, and Generative AI tools for LTA. Oversee outsourced partners and lead digitalization efforts in asset and contract management while ensuring infrastructure security and reliability.