[LTA-PT] SENIOR/MANAGER, FACILITIES MANAGEMENT (OPERATIONS) at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Stakeholder Management, Operational Acumen, Safety Management, Emergency Preparedness, Contract Management, Problem-Solving, Collaboration, Communication, Critical Thinking, Service Excellence, Digitalisation, Facilities Management, Innovation, Teamwork, Operational Readiness

Industry

IT Services and IT Consulting

Description

[What the role is] SENIOR/MANAGER, FACILITIES MANAGEMENT (OPERATIONS) [What you will be working on] You will lead a team to oversee the daily operations of the RTS Link Facility, supporting the safety, reliable and efficient movement of passengers across international boundaries. The role requires strong leadership, operational acumen and coordination with various stakeholders to deliver seamless operations that uphold national security, public safety and customer service standards. You will monitor performance of the contracted facilities management operator and ensure operational readiness of critical systems and operational readiness at all times. In addition, you will coordinate and support cross agency operations in ensuring smooth border control procedures and consistent passenger experience. This will include developing, implementing and reviewing standard operating procedures for station operations, security and emergency management as well as participating in bilateral operational work groups to review and refine procedures. You will also identify opportunities for operational innovation, including digitalisation and smart facilities management, as well as lead service excellence initiatives to enhance passenger experience and operational efficiency. [What we are looking for] Minimum 10 years of relevant experience in rail operations, transport facility management or complex infrastructure operations, with at least 3 years in a managerial capacity. Strong leadership and stakeholder management skills with proven ability to manage large scale operations, safety management, emergency preparedness and contract management. Adaptive and collaborative mindset suited to multi-agency environments with excellent writing and verbal skills. Decisive, calm under pressure and comfortable working in a fast-paced environment, including balancing tasks and thinking critically to achieve results. A team player and skilled at building positive working relationships across all levels and functions. Resourceful and proactive, bringing a problem-solving mindset to tackle challenges and adapt to changing priorities. Candidates with relevant experience in planning and implementing large scale operations will be an advantage. As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

You will lead a team to oversee the daily operations of the RTS Link Facility, ensuring safety and efficient movement of passengers. This includes monitoring performance, coordinating cross-agency operations, and developing standard operating procedures.