LTL Operations Executive at Zipline Logistics LLC

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organizational Skills, Customer Service, Problem Solving, Communication Skills, Interpersonal Skills, Multi-tasking, Proactive, Resourceful, Team Player, Continuous Learning, Logistics Expertise, Transportation Management Systems, Relationship Building, Market Knowledge, Freight Claims Processing

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description Job Title: LTL Operations Executive Division: Account Management Reports To: Senior Director of Account Management FLSA Status: Full-Time; Exempt POSITION SUMMARY The LTL Operations Executive role supports the day to day LTL freight operation. This individual will assist with processing shipments, resolving discrepancies, and managing key communication between internal teams and carriers. The role requires attention to detail, strong organizational skills, and the ability to learn transportation management systems. The ideal candidate will be proactive, customer-focused, and eager to develop their logistics expertise. ESSENTIAL DUTIES AND RESPONSIBILITIES Research, analyze, and resolve BOLs discrepancies through TMS and email. Dispute invalid or incorrect charges when necessary. Understand, organize, gather paperwork, and file/process freight claims with carriers. Provide customer operations with up-to-date market knowledge and changes through internal communication. Ability to quote and understand current rates and rate structures. Build and adjust LTL orders in TMS’s (transportation management systems) at the request of customer operations. Managing LTL imports through Kanopi tool. Resolving reconsignments and rescues/ OSD’s. Partner with other teams (customer, carrier, sales). Building and maintaining relationships with dispatchers through quality communication. Interface with Zipline technology/TMS vendors Understand, organize, gather paperwork to initiate claims process Improve basic LTL rating classification and processes knowledge. Requirements REQUIRED SKILLS AND COMPETENCIES Thrives in a role where multi-tasking and problem-solving are the daily norm Is resourceful, proactive, and accountable Is customer-service oriented Can positively respond to change and adapt to new customers and business priorities Is open to new opportunities and responsibilities Is a team player Has a genuine interest in continuous learning Has strong communication and interpersonal relationship-building skills Can generate positive energy through trust-building interactions with prospects, clients and colleagues

Responsibilities

The LTL Operations Executive supports day-to-day LTL freight operations, assisting with shipment processing and resolving discrepancies. This role involves managing communication between internal teams and carriers while building relationships with dispatchers.