LTSS Respiratory Care Coordinator - Shelby County at Adobe Care And Wellness LLC

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Expertise, Data Analysis, Communication Skills, Relationship Management, Conflict Resolution, Organizational Skills, Time Management, Decision-Making, Regulatory Knowledge, Quality Assurance, Educational In-Services, Performance Improvement, Consultative Recommendations, Patient Care Monitoring, Team Collaboration, Customer Service

Industry

Hospitals and Health Care

Description

ABOUT ADOBE Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal four years in a row. As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA/Marketplace lines of business.  POSITION PURPOSE The LTSS Respiratory Care Coordinator (RCC) plays a key role in ensuring quality of care and outcomes for patients with complex respiratory needs residing in Skilled Nursing Facilities (SNFs). This position leverages clinical expertise in respiratory care to provide strategic oversight, consultation, and quality assurance, while fostering strong collaboration with facility staff, administrative teams, patients, families, and organizational leadership. Unlike direct-care roles, the Respiratory Care Coordinator functions as a consultant and advocate, ensuring that facilities adhere to best practices, quality standards, and regulatory requirements. Responsibilities include conducting site assessments, tracking key performance indicators (KPIs) such as readmission rates and infection rates, developing and monitoring Performance Improvement Plans (PIPs), and conducting satisfaction surveys to evaluate both patient and staff experience. This role requires weekly onsite visits to assigned facilities, along with regular communication and reporting to customers and leadership to ensure continuous improvement and accountability. KEY FUNCTIONS * Collaborate and communicate effectively with facility staff (clinical and administrative), patients, and families to ensure coordinated care. * Serve as the primary point of contact for customers, providing program updates and progress reports. * Partner with internal team members to identify facility and customer needs for clinical and quality improvement initiatives. * Translate evolving standards of care into actionable best practices for participating facilities. * Develop, implement, and update Performance Improvement Plans tailored to each facility’s needs. * Educate staff on respiratory care equipment, technology, and clinical processes appropriate for skilled nursing environments. * Deliver educational in-services and presentations to facility staff, fostering continuous learning and development. DUTIES & RESPONSIBILITIES * Provide ongoing quality oversight for assigned nursing facilities, ensuring adherence to organizational and regulatory standards. * Function strictly as a consultant, this position does not provide direct, hands-on clinical care. * Collaborate with facilities to monitor and track monthly KPIs, including: * Readmission rates * Infection rates * Unexpected death rates * Ventilator liberations and tracheostomy decannulations * Offer consultative clinical recommendations for patient care on a weekly basis. * Conduct monthly evaluations on selected patients to monitor progress and care effectiveness. * Deliver educational in-services to facility staff on respiratory practices, equipment use, and quality standards. * Perform quarterly audits at participating facilities to ensure compliance and quality. * Administer quarterly satisfaction surveys with both patients and facility staff, documenting findings and reporting results. * Provide clear, accurate, and actionable feedback to facilities, customers, and organizational leadership. SKILLS & QUALIFICATIONS * Three (3+) years of clinical expertise in healthcare roles. * Demonstrated ability to assess, consult, and provide recommendations without performing hands-on care. * Demonstrated ability to analyze data and translate insights into actionable improvement plans. * Familiarity with healthcare operations or case management support is highly desirable. * Exceptional communication, relationship management, and conflict resolution skills. * Strong organizational, time management, and decision-making abilities with a capacity to manage multiple concurrent priorities. * Exceptional communication, interpersonal, and relationship-building skills, with the ability to collaborate across clinical and administrative teams. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and capable of working with electronic health records (EHR) and remote monitoring technologies. * Strong organizational skills with the ability to meet deadlines, prioritize tasks, and adapt to changing demands. * Knowledge of regulatory frameworks and HIPAA-compliant data handling practices. * Professional demeanor with emotional stability to effectively navigate patient, family, and facility interactions. * Reliable transportation for frequent travel to participating facilities. EDUCATION, LICENSES, & CERTIFICATION * Associate’s degree in healthcare administration, respiratory therapy, or related field required. * Bachelor’s degree in healthcare administration, respiratory therapy, or related field preferred. * Graduate of an approved American Medical Association (AMA)-accredited school for respiratory care by the Commission on Accreditation for Respiratory Care (CoARC). * Current, active, and unencumbered state licensure as a certified respiratory therapist, registered respiratory therapist, or respiratory care practitioner (CRT/RRT/RCP) from the National Board for Respiratory Care (NBRC). * Valid and unrestricted driver’s license. * Proof of current auto insurance coverage. BENEFITS & TOTAL REWARDS * Paid Orientation and Training * Insurance – Medical, Dental, Vision, and Life * 401k Plan – 3% match * Employee Assistance Program * Tuition Reimbursement * Continued Education Support * Mileage Reimbursement (if applicable) * Referral Bonuses * Paid Holidays (9 days) * Paid Time Off (15 days) * Paid Volunteer Hours  CHARACTER & COMPETENCIES * Courage – To have the courage to the right thing at the right time. * Ownership – To take ownership of every issue you touch. * Respect – To respect yourself, co-workers, and for those whom you care. * Excellence – To be excellent in all that you do. * Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. * Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. PHYSICAL DEMANDS & WORK ENVIRONMENT * Frequently required to travel, up to 90 minutes one way. * Occasionally required to stand. * Occasionally required to walk. * Continually required to sit. * Occasionally required to climb, balance, bend, stoop, kneel, or crawl. * Continually required to talk or hear. * While performing the duties of this job, the noise level in the work environment is usually moderate. * May occasionally lift and/or move more than 30 pounds. * Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing. EQUAL EMPLOYMENT OPPORTUNITY APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

The LTSS Respiratory Care Coordinator ensures quality of care for patients with complex respiratory needs in Skilled Nursing Facilities. This role involves conducting site assessments, tracking KPIs, and developing Performance Improvement Plans while collaborating with facility staff and leadership.