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Luthier at Heid Music

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Orchestral Instrument Repair, Maintenance, Customer Service, Point of Sale (POS), Inventory Management, Repair Estimation, Technical Knowledge, Parts Ordering, Safety Compliance, Craftsmanship

Industry

Retail

Description

Description About the Role Heid Music is a music retailer that provides solutions that foster happy and developing musicians. Our Luthiers take pride in providing BRAVO customer service by performing high quality repairs and maintenance on orchestral instruments to musicians of all levels. Responsibilities Perform repairs and maintenance on orchestral string instruments for rental inventory, school accounts, and store customers. Preparing instruments for repair, utilizing Point of Sale (POS) for repair, inventory, and customer information. Support working partnerships with area schools and Directors. Estimate repairs in a timely manner. Maintains technical knowledge on tools and techniques. Order repair parts and supplies as necessary. Maintain safe, clean and efficient working conditions. Work Environment Heid Music’s instrument repair shop operates within a warehouse-style setting, offering a hands-on, craftsmanship-focused atmosphere. The space features open workstations, industrial lighting, and specialized tools for precision repairs. Luthiers work both independently and collaboratively in a moderately noisy, safety-conscious environment. The culture is casual, detail-oriented, and centered around quality service and technical excellence. Qualifications Qualified candidates must have two years of orchestral stringed instrument repair and set up experience in a high-volume shop; completion of an accredited instrument repair program is preferred.

Responsibilities

Luthiers are responsible for performing high-quality repairs and maintenance on orchestral string instruments for various clients, including rental inventory and school accounts. This involves utilizing POS systems for tracking and ensuring timely repair estimations.