Luxury Administrator

at  John Pye Sons

John Pye Auctions is the UK’s largest auction house network, holding over 1,400 auctions on behalf of high street brands, UK banks, finance houses property agents and government authorities. We are proud to have been named the fastest growing auction company in the UK and our continued growth is testament to the dedicated team of staff and our valued customers and clients.

SKILLS:

• Excellent self-management skills and the ability to adapt to a rapidly changing environment.
• A proactive approach to working within a team.
• Detail-oriented communication and organisation skills.
• Strong client service skills and confidence in dealing with enquiries.
• Team player, with the ability to work and communicate effectively with staff at all levels and positions across the business.
• Commercial awareness and industry knowledge.
• Flexibility to undertake additional tasks within the business on an ad-hoc basis.
• Good working knowledge of Microsoft Office programs.
• Product knowledge would be advantageous, however full training on assessing and valuing will be provided.
  Work Location: One location (location same as address at top of page)
  Job Types: Full-time, Permanent
  Pay: £23,000-£24,000 per annum

Additional pay:

• Bonus scheme
• Quarterly bonus

Schedule:

• 35 hours a week, Monday to Friday, 9am to 5pm

Job Type: Full-time
Pay: £23,000.00-£24,000.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Work Location: In perso

WHAT YOU WILL LOVE ABOUT THIS ROLE:

• Competitive salary.
• Generous annual bonus scheme.
• Attractive pension scheme.
• 31 days annual leave + work-free birthday.
• Excellent work-life balance.
• Fantastic internal progression opportunities with professional training.
• Achievement and long service company awards, to include our quarterly £6,000 ‘Don Burton Award’ (conditions apply).
• Free on-site parking, retail discount scheme.
• Regular team social events and sports event opportunities including complimentary and discounted tickets.

JOB PURPOSE:

A great opportunity to join the John Pye luxury department has arisen. If you are an individual that has an interest in the Luxury and Designer products, this role is for you!
The primary purpose of the role is to support the Luxury Department in ensuring the smooth running of the weekly auctions, including valuing, processing, deliveries, and liaising with both clients and buyers.
You will report directly to the Luxury Auction Manager, liaising with other departmental managers and supporting clients.
To be successful in this role you will need to have strong administrative and project management skills, with excellent communication and a proactive approach to your role. You will have an interest in the luxury assets industry and the ability to adapt to a changeable workload, whilst working in a pressurised environment.
Full training on assessing and valuing luxury and designer items will be provided by the members of the Luxury Department.

TASKS WILL INCLUDE BUT NOT BE LIMITED TO:

• General valuing and cataloguing for the Luxury and Designer weekly auctions, including identification and research of items.
• Providing a first-line valuation service for both external and internal stakeholders.
• Liaising with clients and internal stakeholders to coordinate and facilitate the smooth running of the weekly auction.
• New and existing client account management including preparation of consignment contracts, updating of internal systems, and client liaison throughout the auction.
• Work with the department to ensure all internal and external enquiries are resolved efficiently and promptly.
• Support the valuation, processing, and deliveries of the proceeds of crime auctions.
• Maintaining transparent communication throughout.
• Appropriately communicate organisational information with both internal and external stakeholders through all communication channels, including email, telephone, and online chat box.
• Representing John Pye Luxury Assets at industry events whilst acting as a Brand Ambassador for both the business and the department.
• Maintaining office equipment and supplies within the Luxury Assets Nottingham facility and ordering new supplies as and when needed.