Luxury Automotive Service Advisor - The Premier Collection at The Premier Collection

Village of Elmsford, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

120000.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Attention to Detail, Computer Literacy, Service Documentation, Empathy, Teamwork

Industry

Retail Motor Vehicles

Description

Automotive Service Advisor The Premier Collection At The Premier Collection, our people are our greatest asset. Built on the principles of Integrity, Fair Pricing, Service Excellence, and Respect, we are a third-generation family-owned automotive group committed to developing our team and promoting from within. We’re looking for a customer-focused Automotive Service Advisor who thrives in a fast-paced environment and takes pride in delivering an exceptional service experience. Why Join The Premier Collection? 5-day work week with strong work/life balance Up to 3 weeks paid vacation Competitive hourly pay based on experience Health insurance (50% employer contribution) 401(k) plan Career growth & promotion from within Ongoing training, professional seminars, and development Employee discounts on vehicles, service, parts, and accessories Flexible scheduling Free lunch on Saturdays Monthly birthday & anniversary celebrations State-of-the-art facilities Supportive, family-friendly team culture We are also proud supporters of organizations such as Alex’s Lemonade Stand Foundation, Maria Fareri Children’s Hospital, local schools, shelters, and community charities. What You’ll Do Welcome customers and guide them through the service process from start to finish Listen to customer concerns and recommend appropriate maintenance and repairs Explain service needs based on vehicle mileage and maintenance schedules Coordinate valet pickup and delivery when needed Ensure accurate documentation of complaint, cause, and correction Follow up with customers after service to ensure satisfaction Deliver an exceptional customer experience while representing The Premier Collection brand What We’re Looking For Customer-focused, empathetic communicator Positive, high-energy attitude with strong work ethic Strong organization and attention to detail Excellent verbal and written communication skills Ability to work well in a team environment Comfortable with computer systems and service documentation Valid driver’s license required We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Guide customers through the automotive service process by listening to concerns and recommending appropriate maintenance and repairs. Coordinate service logistics and ensure accurate documentation of all vehicle corrections to deliver an exceptional brand experience.