Are you a master of relationship-building with a passion for luxury sales? Ready to manage and grow a portfolio of high-net-worth collectors in a world where art meets investment?
We’re looking for a Client Manager who thrives in a high-performance, client-first environment - someone who knows that meaningful, lasting relationships are the key to seven-figure success. Join our dynamic E-Commerce Sales Team at our contemporary, design-led Head Office in The Mailbox, Birmingham, and take your career to a new level in the luxury art market.
This is a full-time, permanent role (including weekends) for someone who knows the power of a well-timed phone call, the importance of personal service, and the thrill of closing big deals.

What You’ll Be Doing:

• Maintaining and growing a portfolio of high-net-worth clients, providing tailored guidance to expand and refine their private art collections.
• Delivering a high-touch, relationship-led service - you’ll be on the phone daily, not just selling, but connecting, advising, and inspiring confidence.
• Using expert product knowledge (we’ll train you) to curate bespoke recommendations and private client offerings that convert conversations into sales.
• Partnering with our Art Consultants to spot rising collectors, turning them into loyal VIPs through proactive engagement and strategic follow-up.
• Attending exclusive exhibitions and private events, representing the brand and creating in-person moments that strengthen client trust and loyalty.
• Working across departments with diverse teams to ensure a seamless, white-glove client experience from first call to final delivery.

What We’re Looking For:

• A proven track record in luxury sales or premium client account management, with experience handling affluent or high-net-worth clients.
• A strong closer with the confidence to hit - and exceed - seven-figure sales targets.
• Experience with phone-based outreach or proactive client engagement is a big advantage.
• Emotionally intelligent, personable, and skilled at building rapport and trust quickly.
• Detail-obsessed, self-motivated, and always a few steps ahead of your clients’ needs.
• Excellent written and verbal communication skills - you’ll be representing a premium brand every time you speak.

What You’ll Get:

• £33,000 base salary + uncapped commission (OTE £55,000+)
• Staff discount + exclusive retailer benefits
• Access to financial & mental wellbeing resources
• 28 days holiday, plus one additional day for each year of service (up to 33)
• Company pension scheme
• A fast-track career path in a growing, creative business where your success is truly valued

This isn’t just a sales job - it’s an opportunity to curate collections, cultivate influence, and become a trusted advisor to elite clients. If you’ve got the confidence, charisma, and commercial drive to thrive in this high-stakes, high-reward space - we want to hear from you!
Apply now with your CV and a cover letter

• Maintaining and growing a portfolio of high-net-worth clients, providing tailored guidance to expand and refine their private art collections.
• Delivering a high-touch, relationship-led service - you’ll be on the phone daily, not just selling, but connecting, advising, and inspiring confidence.
• Using expert product knowledge (we’ll train you) to curate bespoke recommendations and private client offerings that convert conversations into sales.
• Partnering with our Art Consultants to spot rising collectors, turning them into loyal VIPs through proactive engagement and strategic follow-up.
• Attending exclusive exhibitions and private events, representing the brand and creating in-person moments that strengthen client trust and loyalty.
• Working across departments with diverse teams to ensure a seamless, white-glove client experience from first call to final delivery