Shining Diamonds are looking for a Sales Consultant to work in our Hatton Garden store!
Over the last 11 years Shining Diamonds has grown from a small website based company to one of a leading fine diamond jewellery company. The brand is part of a large & strong jewellery group company, with several locations in London Hatton Garden, Birmingham Jewellery Quarter, Manchester City Centre, Glasgow, Cardiff, Brighton, Leeds and Liverpool, Belfast, Newcastle and Dublin.
We have a store in Hatton Garden, London and are looking for a Sales consultant who can provide an excellent level of customer service within a busy retail environment.
With many of our clients choosing diamond jewellery, it will be your responsibility to ensure we guide them to their desired item providing all the advice they require along the way.

About the Role:

• Handle online / phone sales queries & manage orders from our ecommerce system.
• Provide excellent customer service to all of our prospective clients during their time in our showroom.
• Ensure that the store and all products are kept presentable at all times.
• Liaise with the manufacturing team & workshop to ensure orders are manufactured on time
• Meet monthly sales targets.
• You’ll get to work with stunning pieces of Diamond Jewellery.
• Approach customers at the store front window.
• You will be trained and guided to understand various aspects of diamonds and jewellery.
• The candidate must be well motivated, well presented and above all deliver top customer service.

What we look for:

• Upbeat and passionate people
• Sales focused and able to deliver results efficiently
• People who work well in a team as well as individually
• Confident individuals with great communication skills
• Well-presented appearance
• Great written English for follow up emails and WhatsApp messaging with clients

Experience within the retail/jewellery sector would be ideal.
If you think you have the skills, experience and personal qualities we are looking for, we would love to hear from you!
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Store discount

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• Jewellery: 1 year (preferred)
• Luxury retail: 1 year (preferred)

Work Location: In perso

• Handle online / phone sales queries & manage orders from our ecommerce system.
• Provide excellent customer service to all of our prospective clients during their time in our showroom.
• Ensure that the store and all products are kept presentable at all times.
• Liaise with the manufacturing team & workshop to ensure orders are manufactured on time
• Meet monthly sales targets.
• You’ll get to work with stunning pieces of Diamond Jewellery.
• Approach customers at the store front window.
• You will be trained and guided to understand various aspects of diamonds and jewellery.
• The candidate must be well motivated, well presented and above all deliver top customer service