Luxury Manager in Training / Supervisor - Food & Beverage at Kiawah Island Golf Resort

Kiawah Island, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

23.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food and beverage service, Supervisory skills, Leadership, Customer service, Problem-solving, Point of sales systems, Financial literacy, Staff training, Conflict resolution, Inventory management, Sanitation compliance, Team management, Communication, Time management, Professionalism, Beverage knowledge

Industry

Hospitality

Description

Position Summary: Reporting to the Restaurant Manager, the Luxury Manager in Training / Supervisor acts as an ambassador on the floor and provides guests with welcoming and attentive care. Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position starts at $23.00 per hour. Qualifications: • Associate degree, or equivalent life experience in a supervisory role, preferred. • Minimum 21 years of age required which expectation to mix and serve alcohol. • Minimum of 2 years Food Service experience required, preferably server/bartender; 1 year of previous Supervisory/Management experience highly preferred. • Minimum of 2 years Server/Bartender experience preferred. • Point of Sales system (InfoGenesis or other) experience preferred. • Must be able to compute basic mathematical calculations. • Basic understanding/knowledge of business financials is preferred. • Ability to communicate in English with guests, coworkers, and management to their understanding is required. • Must work both independently and in a team environment. • Must be able to pass a background check. Expectations & Responsibilities: • Ensure all guests have a memorable experience filled with hospitality and exceptional service. • Must be a problem-solver with a strong work ethic and prominent leadership skills. • Must understand that guest satisfaction always takes priority, but efficient restaurant operations make it possible. • Consistently follow proper steps of service with efficiency, while maintaining a sense of urgency. • Must be an experienced leader with a goal to move up in the management field. • Continuously looking for new ways to lead and assist the team in striving for excellence. • Passionate about creation, training, and learning of beverages including cocktails, liquor, beer, and wine. • Must be able to organize, communicate, and lead the team through a successful shift. • Ensure each employee follows established side work guidelines to exact specifications. • Maintain and contribute to a positive work environment. • Properly follow all processes that are in place as well as all rules and regulations in the employee handbook. • Properly rotate all food and drink products in stock. • Clean and maintain equipment properly. • Maintain and strictly abide by state sanitation / health regulations and resort requirements. • Ensure all guest special requests are met. • Contribute to the growth and success of the team. • Must be able to perform well under pressure during high volume shifts. • Communicate effectively with front of house staff members, management, and kitchen during service. • Assist in conducting/leading staff and daily pre-shift meetings. • Follow and support service commitment and core values. • Assist in training and development of staff’s knowledge pertaining to food and beverage. • Must be able to prioritize, organize, delegate work, and follow through with assigned tasks. • Always be a clear thinker, remain calm, and resolve problems using good judgment, sometimes in an intense work environment. • Must be able to handle multiple tasks at one time while maintaining a high level of professionalism. • Responsible for keeping a clean, neat, and organized work space. • Responsible for motivating staff and maintaining a cohesive team. • Must be able to direct performance of staff and follow up with corrections when needed. • Use all senses to ensure quality standards are met at all times. • Uphold the core values, policies, and procedures of the resort. • Responsible for handling accuracy of money during transactions. • Can professionally communicate with guests when conflicts occur or expectations were not met, providing solutions to improve the guest’s experience. • Maintain positive relationships with wine, beer, and liquor representatives. • Demonstrate eagerness to continue to learn and develop. • All other duties as assigned. Essential Physical Requirements: • Must be able to lift a minimum of 20 lbs. across short-medium distances. • Must be able to stand for the entirety of the shift. • Must be able to work on site due to daily needs of the job requirements. • Must be able to reach, bend, lift, and carry trays, boxes, dishes, glassware, etc. as needed. Perks & Benefits: • Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops • Employee Meal Program • Employee Trainings and Appreciation Events throughout the year • Recognition Awards and Incentive Events, Peer to Peer Recognition • Leadership & Career Development • Bi-annual Wellness Fair • Free Parking! • Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment. • 401k – available after 30 days of employment Our Story: Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation. The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality. Join the BEST, APPLY NOW and Work in Paradise! #zr The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.

Responsibilities

The Luxury Manager in Training acts as an ambassador on the floor, providing attentive guest care while overseeing restaurant operations. They are responsible for leading the team, training staff, maintaining sanitation standards, and ensuring a memorable guest experience.