REQUIREMENTS

• Previous experience of managing a sales team within a beauty retailer.
• Experience working within a flagship department store.
• Experience managing a team.
• Proven sales record.
• Practical work experience in demonstrations.
• Good level of computer literacy in Microsoft Word and Excel.
• Ability to develop strategies, define processes and procedures, and monitor plans.
• Can demonstrate their ability to motivate and inspire a team to deliver results on a day-to-day basis.
• Confident and capable in leading a team, with strong coaching and mentoring skills.
• Ability to adjust to work processes or procedures, adapt to others and work effectively and in a positive manner when under pressure or in ambiguous situations.
• Be commercially aware of the beauty/ fashion market and trends.
• Demonstrates good networking skills (internally and externally) and actively seeks to use contacts to further their own input, impact and influence.
• Self-motivated, passionate, empathetic individual with a positive attitude, “can do” approach and entrepreneurial growth and ‘anything is possible’ mindset.
• Resilience and Agile to the dynamic nature of the ever-changing market and business needs.
• Strong organisational skills, an eye for detail and ability to juggle multiple projects and ability to multitask under pressure in a fast-paced environment.
• Demonstrate ownership and accountability, can give examples of taking measured risks to achieve results.
• Enthusiastic, energetic, outgoing, determined to win and a passion for customers and all things hair.
• Act with transparency and integrity.
• Create a climate of inclusion and diversity.
• Actively live and breathe the ghd brand.
• UK based with the ability to travel to UK/ROI without restrictions.

ABOUT THIS ROLE

Reporting to the Regional Manager, the Counter Manager is responsible for the management of profitability at a specified retail location which will include all sales activity and accountability for growing and managing the ghd business.
Undertaking a proactive approach to the role, you will actively build and develop the brand and the team to meet and exceed targets. Management, motivation of the sales team, showcasing strong communication and relationship building internally and externally, in support of the region’s retail profitability is vital.
With a strong business acumen and commercial insight, you will remain aware of opportunities to build brand awareness and promotion, you will guarantee demonstrations and link-selling is actioned across your team. With an eye for detail, you will ensure brand awareness is maximised by performing demonstrations with the renowned GHD products.
As a Counter Manager you will build your instore strategy and be proficient in compiling trade and stock reports The ultimate aim is to deliver the store Key Performance Indicators (KPI’s) through an exceptional customer dedicated approach and delivering optimum service levels