SUMMARY

Carl Friedrik is a travel and leather goods brand challenging traditional luxury. We empower modern professionals in their day-to-day lives with our unique blend of timeless design, understated confidence and quality.

REQUIREMENTS

• Previous experience in retail, hospitality, or luxury sales is preferred.
• Strong interpersonal and communication skills.
• Ability to build rapport with high-profile clients and understand their unique needs.
• Proficiency in using point-of-sale systems and CRM software.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.

ABOUT THE ROLE

We are looking for a talented Store Associate to play a key role in our central London store. You will be at the forefront of our brand’s physical presence, responsible for driving sale and delivering unparalleled customer service. This role requires a passion for luxury, excellent communication skills, and a customer-centric mindset.

YOUR RESPONSIBILITIES

• Ensure every client receives a personalised and exceptional shopping experience.
• Achieve and exceed sales targets through effective upselling and cross-selling techniques.
• Assist in maintaining the store’s visual presentation and cleanliness.
• Manage inventory, ensuring products and materials are well-stocked and organised.
• Process transactions accurately and efficiently, handling payments and booking confirmations.
• Work collaboratively with the store team to achieve collective goals.
  Job requirements