Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world.
Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia.
We are looking for Luxury Sales Assistants.

Experience:

• luxury retail: 1 year (preferred)
• retail sales: 1 year (required

KEY DUTIES AND RESPONSIBILITIES

• Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners
• Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations
• Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer
• Be knowledgeable about all Globe-Trotter products
• Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises
• Liase with customers through email, webchat and telephone.

REQUIREMENTS OF THE ROLE

• A strong understanding of Luxury retail and sales experience is essential.
• Excellent communication and relationship building skills, with the ability to adapt to your audience.
• Be resilient with the ability to keep calm under pressure.
• Experience in sales generation and managing the achievement of sales results.
• Flexibility to work non-traditional hours, including days, evenings, weekends and holidays.
• Knowledge of additional languages would be advantageous.
• Willingness to progress within role and taking on adhoc duties when required
  Job Types: Full-time, Permanent
  Pay: £13.15 per hour

Additional pay:

• Commission pay

Benefits:

• Company pension
• Employee discount
• Life insurance
• Referral programme

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday
• Weekend availability

Application question(s):

• What days are you available to work?

Experience:

• luxury retail: 1 year (preferred)
• retail sales: 1 year (required)

Work Location: In perso