About the job

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Luxury Sales Consultant – Selfridges – Immediate Start

We are currently seeking experienced Sales Consultants for the MaxMara concession in Selfridges, London.

Main Responsibilities:

Assists the customers in accordance with the Brand philosophy, service and quality standards
Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
Clientele activities
Ensure that all merchandise is properly displayed and organized;
Maintain and update professional and technical knowledge;
Delivers excellent service to ensure high levels of customer satisfaction;
Deals with customer queries and complaints;
Acts as ambassador of the customer-centric logic within the store;

Profile:

The ideal candidate will:

Have relevant experience in retail or a similar 'service' sector.
Develop and maintain strong client relationships.
Ensure each customer receives the highest and consistent level of professional service
Be motivated to achieve personal and team goals.

> Contract type: Permanent> Availability: Full Time> Years experience: One - two years experience is a premium.> Starting date: Immediately> Language: Conversational English.

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Responsibilities