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Luxury Travel Consultant – Client Services (Remote) at FAME INC

Bologna, Emilia-Romagna, Italy -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Services, Luxury Travel Planning, Customer Service, Organization, Professional Communication, Itinerary Management, Digital Tool Proficiency, Problem Solving, Attention To Detail, Remote Collaboration

Industry

Description

We're a growing remote travel team and we're looking for a detail-oriented, client-first professional to join us as a Luxury Travel Consultant. You'll support clients in planning and managing high-end travel experiences, handling everything from initial consultation to post-trip follow-up, all from home. Full training is provided. You don't need a background in travel, you need to be organized, professional, and genuinely good with people. Key Responsibilities Provide responsive, professional support to clients via phone, email, and online messaging. Assist with luxury and leisure travel reservations, itinerary updates, and special accommodations. Communicate travel details, documentation requirements, and booking policies clearly. Monitor bookings for accuracy and proactively follow up with clients. Resolve questions and concerns with a calm, solutions-focused approach. Keep client records organized and internal systems updated What Were Looking For Clear, professional communicator, written and verbal. Customer service background preferred, travel or hospitality experience is a plus, not a requirement. Highly organized with strong attention to detail. Comfortable working independently in a fully remote environment. Able to pick up digital tools and booking platforms quickly. Technical Requirements Laptop or desktop computer. Reliable broadband internet connection. Smartphone for communication and updates. Quiet workspace suitable for client conversations. What We Offer 100% remote with flexible scheduling. Full onboarding and ongoing professional development. Travel industry perks and exclusive supplier discounts. Stable, growing team with real advancement opportunities. Equal opportunity employer, all backgrounds welcome.

Responsibilities

Support high-end clients in planning and managing luxury travel experiences from initial consultation to post-trip follow-up. Handle reservations, itinerary updates, and resolve client concerns using a solutions-focused approach.