Full job description

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision - We are building the planet’s most admired and compelling brand ecosystem

Our purpose - We are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Own it and back yourself - Own the basics, own your role and own the result
• Think without limits - Think, think fast, think fearlessly
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

The Role:

As a Luxury Visual Merchandiser, you will be responsible for delivering exceptional visual standards across our luxury estate, creating inspiring customer experiences that reflect both Frasers Group and our luxury brand partners. Working across flagship stores, luxury retail environments and new concepts, you will bring brands to life through impactful visual merchandising, store elevations and campaign execution.

This role is based at our London Head Office and involves regular travel to stores across the UK.

Key Responsibilities:

• Create and maintain visual merchandising guidelines and communication packs for seasonal launches, campaigns and key trading periods.
• Partner with Commercial, Marketing and Retail teams to ensure visual standards support business objectives.
• Communicate key launches, campaigns and visual updates to stores.
• Build strong relationships with luxury brand partners and support brand activations, launches and walkthroughs.
• Ensure brand standards are consistently delivered across the estate in line with Frasers Group expectations.
• Support new store openings, refits, relocations and elevation projects.
• Conduct store visits to identify opportunities to improve standards and enhance the customer experience.
• Deliver campaigns, seasonal installations and in-store activations.
• Ensure merchandising guidelines are implemented consistently across all locations.
• Provide coaching, guidance and support to store teams where required.
• Identify commercial opportunities through store visits, trend analysis and competitor reviews.
• Effectively manage projects, priorities and store requests to meet business deadlines.

Qualifications

Skills & Experience

• Strong visual merchandising experience within the luxury fashion retail sector.
• Excellent planning, organisational and communication skills.
• Strong commercial awareness and understanding of customer behaviour and retail trends.
• Ability to influence and build relationships with brands and key stakeholders.
• High attention to detail with a passion for maintaining exceptional standards.
• Self-motivated, adaptable and comfortable working in a fast-paced environment.

Technical Skills

• Proficient in Adobe Creative Suite, including InDesign, Photoshop and Illustrator.
• Strong working knowledge of PowerPoint and Excel.
• Experience creating visual communication packs and presentation materials.
• Confident using Microsoft Office applications and internal business systems.