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LV Technical Support Engineer - Middle East at Eaton USA

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, LV Switchgear, MCCs, Control Panels, Circuit Protection, MCBs, MCCBs, ACBs, Contactor, Relays, Salesforce, Communication, Customer Service, Analytical Skills, Problem Solving

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Provide remote technical support for LV switchgear systems, MCCs, control panels and circuit protection devices ( MCBs, MCCBs, ACBs, contactors, relays etc ). Collaborate with application engineering and product management teams to escalate complex issues and ensure timely resolution. Provide technical guidance on product selection, configuration and compatibility. Assist in pre-sales technical clarification and after - sales support when required. Stay updated on industry standards ( IEC ), company product updates and new technologies. Ensure adherence to safety standards and company quality standards during all technical interactions. Bachelors Degree in Electrical or Electronics Engineering 5 to 7 years of experience in LV, Electrical Distribution or Industrial Control In depth knowledge of LV Switchgear systems and Circuit Protection components Experience with Salesforce is a must Excellent communication and customer service skills, strong analytical and problem solving abilities. Experience a dynamic blend of work and leisure in one of the world's most exciting cities.

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Responsibilities

Provide remote technical support for LV switchgear systems and collaborate with engineering teams to resolve complex issues. Assist in pre-sales and after-sales support while ensuring adherence to safety and quality standards.