LVN Hospice Patient Liaison at Ethos

San Rafael, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Education, Hospice Care, Clinical Assessment, Referral Management, Business Development, Marketing, Professional Communication, Customer Service, Patient Admissions, Relationship Management, Clinical Documentation, Market Intelligence

Industry

Home Health Care Services

Description

LVN Hospice Patient Liaison This is a strong opportunity for a hospice clinician who enjoys patient education, referral-source interaction, and community-facing work, and who may be interested in expanding into a liaison, marketing, or hospice business development path while still using their clinical background every day. Position Responsibilities: · Collaborate with hospice liaisons to gather patient clinical information and support appropriate hospice admissions. · Conduct initial informational conversations with patients and families, explain hospice services, and help obtain required consents when appropriate. · Support referral-source relationships with hospitals, facilities, physician offices, senior living communities, and other community partners. · Help identify key accounts and communicate market feedback, opportunities, barriers, and competitive intelligence to sales and regional leadership. · Maintain accurate, timely documentation of outreach, referral activity, patient/family conversations, and related marketing reports. · Represent the hospice program professionally in the field, with a focus on service, responsiveness, and clinical credibility. · Current, unencumbered license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). · Minimum of 1 year of direct hospice experience required; 2-3 years of hospice experience preferred. · Strong hospice clinical knowledge and ability to explain hospice services clearly to patients, families, and referral sources. · Professional communication skills, follow-through, and comfort working in a field-based, relationship-driven role. · Prior customer service, liaison, marketing, admissions, or sales experience strongly preferred. · Valid driver's license, reliable transportation, and automobile insurance that meets state and organizational requirements. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

Responsibilities

The role involves collaborating with hospice liaisons to support admissions and educating patients and families on hospice services. Additionally, the position focuses on maintaining referral-source relationships and providing market feedback to leadership.