M Club Lounge Attendant at Dreamscape Hospitality

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Communication, Interpersonal Skills, Attention to Detail, Food Safety, Multitasking, Problem Solving

Industry

Hospitality

Description

Description Job Summary: We are seeking a friendly and professional Club Lounge Attendant to join our team. The Club Lounge Attendant will be responsible for providing exceptional customer service to our guests and ensuring that they have an enjoyable experience at our club lounge. An ideal candidate will be familiar with the area as guests will need directions and recommendations for local attractions. Key Responsibilities and Duties: Greet guests as they arrive at the club lounge and provide them with a warm welcome Assist guests with any questions or concerns they may have Address guest inquiries, complaints, and special requests promptly and professionally Maintain a clean and organized lounge area Ensure that all food and beverage items are stocked and replenished as needed Club Lounge Attendant will be responsible to serve beer and wine Monitor guest activity to ensure that all guests are following club policies Provide recommendations for food and beverage items to guests Ability to multitask and work in a fast-paced environment Knowledge of food safety and hygiene standards (certification is a plus) Maintain accurate records of lounge usage, inventory, or guest preferences as needed Collaborate with other hotel departments (e.g., front desk, housekeeping, F&B) to ensure seamless service Perform routine cleaning tasks such as clearing tables, wiping surfaces, and restocking supplies This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. If you are a friendly and outgoing individual who enjoys providing exceptional customer service, we encourage you to apply for the Club Lounge Attendant position. We offer competitive pay, excellent benefits and a positive work environment. Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA Equal Employment Opportunity Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed. Working Conditions The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Requirements Education, Experience, and Skills: Previous experience in customer service or hospitality preferred An ideal candidate will be dependable, punctual and trustworthy and should be at least 21 years of age. Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong attention to detail Ability to work a flexible schedule, including evenings and weekends Physical Requirements: Ability to stand, walk, and move around for extended periods Ability to lift and carry up to 50 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

Responsibilities

The Club Lounge Attendant greets guests, assists with inquiries, and maintains a clean lounge area. They also serve food and beverages and ensure compliance with club policies.