M12 - Product Manager at FPT Asia Pacific Pte Ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Project Management, Agile, Cloud, Design Thinking, Analytical Skills, Problem-Solving, Budget Management, Resource Planning, User Research, Data Analysis, Stakeholder Management, Communication Skills, Operational Excellence, Vendor Management, User Engagement

Industry

IT Services and IT Consulting

Description

KEY RESPONSIBILITIES: Product Strategy & Vision: Engage agency Product Owner to establish clear product vision and requirements Collaborate with business partners to define product vision/mission and obtain stakeholder buy-in Define product go-to-market strategy and execute with relevant partners Develop product outreach and promotion strategies Maintain strategic roadmaps aligned with organizational objectives Product Development & Management: Design, test, and iterate through experiments to improve user journey Manage product budget (expenditure monitoring, cashflow management, securing funding) Develop workplan with product team and provide sufficient resources Procure software, hardware, and ICT professional services as needed Oversee product releases and deployment coordination Product Operations & Maintenance: Monitor product performance metrics and system health indicators Coordinate ongoing maintenance activities and system updates Manage product lifecycle including feature deprecation and retirement Establish and maintain service level agreements with stakeholders Oversee incident response and resolution processes for product issues Implement continuous improvement processes based on operational feedback Manage vendor relationships for ongoing support and maintenance services Ensure product documentation is current and accessible to relevant teams User Research & Analytics: Conduct user studies to understand needs and problems Analyze data to uncover usage patterns for product decisions Research industry for complementary and competing solutions Create data-driven analytics and insights for decision-making Monitor user satisfaction and engagement metrics Cross-functional Coordination: Translate product strategy into technical, actionable plans for business and vendor teams Coordinate efforts across marketing, legal, and finance functions Co-create budget papers with Product Owner to seek development resources Run efficient meetings and maintain stakeholder communication Formulate strong proposals by evaluating pros and cons of different solutions and provide compelling justifications Consider how services could be delivered for different user segments and prioritise feature development Growth & Compliance: Drive user adoption and growth through engagement and feature expansion Maintain network with user agencies and product teams Ensure products meet security/performance requirements (SSAT, VAPT, Performance Testing) Adhere to compliance requirements and audits (IM, AGO, QMS) Participate in engagements to raise product awareness MANDATORY REQUIREMENTS: Education & Experience: Degree in Computer Science, Information Technology, Engineering or related field Minimum 8 years relevant experience in product management Prior experience in IT business analysis, application solution design and testing Experience working directly with engineers, designers, and product teams Proven track record of delivering successful products from scratch Experience in product operations and maintenance activities Technical Skills: Strong product and project management capabilities Proficiency in modern product development practices (Agile, Cloud, Design Thinking) Strong analytical, conceptualization and problem-solving skills Budget management and resource planning experience Understanding of system monitoring and operational excellence practices Personal Qualities: Action-oriented mindset with innovation focus Growth mindset and continuous learning attitude Strong sense of ownership and accountability Excellent communication and stakeholder management skills Ability to balance innovation with operational stability PREFERRED QUALIFICATIONS: Healthcare industry knowledge Digital transformation background Experience with public health or communicable disease systems DevOps or Site Reliability Engineering exposure Experience with cloud platforms and modern infrastructure

Responsibilities

The Product Manager will engage with stakeholders to define product vision and strategy, manage product development, and oversee product operations and maintenance. They will also conduct user research and analytics to inform product decisions and drive user adoption.