M365 Category Manager (World Wide) at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

203600.0

Posted On

06 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Category Management, Product Management, Marketing Strategy, Business Planning, Analytical Skills, Executive Communication, Cross-Functional Influence, Experimentation, Cloud Offerings, Retail Strategy, KPI Management, Customer Journey Insights, Compliance, Sales Strategy, Digital Retail, Pricing Design, Program Management

Industry

Software Development

Description

Overview This role is a key driver of one of Windows and Devices Sales Worldwide Go-to-Market Team (WDS WW GTM Team’s FY26 “Must Wins”—Create New On‑Ramps—by growing Gross Adds through short-term SKU bundles in unassisted motions worldwide, and accelerating Cloud in perpetual markets through Retail and Japan Office Pre-Intall transformation. You will design the strategy, build the execution frameworks, and orchestrate cross‑functional and regional landing to unlock material step‑ups in M365 acquisition. Responsibilities Strategy & Framework Design Define the worldwide strategy for short‑term SKU bundles in unassisted journeys original equipment manufacturers (OEM.com, retailer e‑commerce, marketplace product pages), mapping roles, incentives, and guardrails across partners and regions. Establish a global framework to accelerate Cloud in perpetual markets, including the roadmap and milestones for Retail Auto‑Renew and Japan Office Pre-Intall transformation. Translate opportunity sizing and customer journey insights into a staged, test‑and‑scale plan with clear key perfomance indicators (KPIs), resourcing, and risk mitigations. Program Build & Experimentation Design offer constructs (e.g., short‑term bundles, trials-to-paid, price‑pack architecture), merchandising placements, and promo calendars that lift attach and conversion without harming life time value (LTV). Lead disciplined experimentation (A/B and multivariate) to optimize funnel levers—audience, placement, copy, pricing, and incentives—partnering with analytics, device partner sales/ consumer channel partner marketing (DPS/CCPM), and engineering. Publish and maintain a “Best Practices” playbook for unassisted attach (creative, UX patterns, timing, eligibility, fraud/compliance considerations). Partner & Field Orchestration Co‑create plans with top OEMs and key retailers, and with Japan stakeholders Office Pre-Intall to transition perpetual customers to Cloud offerings with high compliance and customer satisfaction. Drive global readiness and landing with regional category leads and field teams; ensure localization, legal/compliance sign‑off, supply/readiness, and measurement are in place pre‑launch. Operate a quarterly attach/promo framework across managed accounts; chair review forums that align partners, regions, finance, and operations on performance and next actions. Measurement, Insights & Governance Own the KPI suite and cadence: Gross Adds from new on‑ramps, attach rate lift in unassisted motions, short‑term SKU sell‑thru units, retail auto‑renew mix in perpetual markets, Japan Office Pre-Intall activation/conversion, program coverage (# partners/# markets), time‑to‑launch, customer acquisition cost, life time value, return on investment (CAC/LTV/ROI). Run business reviews with leadership, distilling insights into clear decisions (scale/hold/stop), investment shifts, and roadmap updates. Ensure controls for incentive integrity, offer eligibility, and policy compliance are embedded by design. Cross‑Company Collaboration Partner with Business Planning, Finance, Operations, Legal/Compliance, Engineering, and Product Marketing to align on economics, investment guardrails, and platform changes needed to scale. Influence product and platform backlogs (offer services, catalog, payments, subscriptions) to remove friction in unassisted attach and retail Cloud transitions. Other Embody our Culture & Values Qualifications Required/Minimum Qualifications 4+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field OR equivalent experience. 2+ Proven track record building and scaling acquisition programs through digital retail/OEM.com or unassisted e‑commerce funnels, including pricing/promo design and experimentation. Additional OR Prefefferd Qualifications 6+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, communications, Economics,, Public Relations, Engineering, or related field OR equivalent experience. 4+ years experience managing and expanding a category and attaining sales and profitabilitity targets within a complex (e.g., multinational or matrixed) organixation OR equivalent experience. Analytical rigor: funnel analytics, TAM/SAM/SOM, CAC/LTV, ROI modeling; proficiency with Excel/Power BI and experimentation frameworks. Executive communication and cross‑functional influence—able to drive clarity, decisions, and accountability across partners, regions, and HQ stakeholders. Category Management IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The role involves defining worldwide strategies for SKU bundles and establishing frameworks to accelerate cloud adoption in perpetual markets. It also includes orchestrating cross-functional collaboration and ensuring effective measurement and governance of key performance indicators.