Come join us
We are seeking an Exchange End User Support Engineer.
As an experienced Modern Endpoint Management Support engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments.
Skills and experiences

Your experience in delivering M365 support services using Intune is foundational to this role. We also need you to have experience across a variety of technologies that may include:

• Microsoft Endpoint Manager (Intune & Config Manager) inclusive of Co-Management, Windows Autopilot
• Windows 365
• Windows 10/11, iOS, Android, macOS Endpoints
• Application Packaging & Publishing
• Microsoft 365 (Exchange, Teams, SharePoint & OneDrive)

• Microsoft Defender (Endpoint, Identity & Office 365)Active Directory & Entra ID and Device Group Policy management

• Pivotal to the role is your ability to effectively communicate to technical and non-technical stakeholders, both verbally and in written form. Your passion for supporting clients and shaping the ongoing continual improvement of our clients’ solutions is what is required for this role
  You will be an Australian Citizen with existing security clearance (Preferably NV-1).
  This role will require you to sit onsite 5 days a week
  About you
  You are an experienced Exchange support engineer with a track record of support engineering and client focus. You have good communication and interpersonal skills that will enable you to develop relationships with internal and external stakeholders and contribute effectively to our Managed Services organisation.
  You will also possess analytical and problem-solving skills enabling you to be creative and innovative in the support of our clients. You will also seek to continually improve our clients’ environments though evergreen practices and platform evolution.
  You will be an Australian Citizen with existing security clearance (Preferably NV-1).
  This role will require you to sit onsite 5 days a week.
  What you’ll do
  You will be responsible for working closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.
  Enjoy your career
  Some of the best things about working at Avanade

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• Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growthEngaged and helpful coworkers genuinely interested in you
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  Find out more about some of our benefits
  Employee Benefits at Avanade | Avanade
  A great place to work
  As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
  We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
  Create a future for our people that focuses on
  • Expanding your thinking • Experimenting courageously • Learning and pivoting
  Inspire greatness in our people by
  • Empowering every voice • Encouraging boldness • Celebrating progress
  Accelerate the impact of our people by
  • Amazing the client • Prioritizing what matters • Acting as on

• Microsoft Endpoint Manager (Intune & Config Manager) inclusive of Co-Management, Windows Autopilot
• Windows 365
• Windows 10/11, iOS, Android, macOS Endpoints
• Application Packaging & Publishing
• Microsoft 365 (Exchange, Teams, SharePoint & OneDrive)
• Microsoft Defender (Endpoint, Identity & Office 365)Active Directory & Entra ID and Device Group Policy managemen