M365 migration Specialist at Cognizant - Thailand

Fort Lauderdale, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

107000.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

M365 Administration & Troubleshooting, SharePoint Online & SharePoint Administration, OneDrive for Business, Exchange Online, Microsoft Teams Support, Strong Communication, Customer Support

Industry

IT Services and IT Consulting

Description

M365 migration Specialist Location : Remote Travel :- Heavy travel involved across different states ( at least 1per week ) . Provide onsite support to end-users post-M365 migration across designated locations. Troubleshoot and resolve issues related to:QW Email (Exchange Online) OneDrive for Business SharePoint Online Teams and other M365 apps Assist users with: Client configuration (Outlook, OneDrive sync, Teams setup). Profile setup and authentication issues. Diagnose and resolve network-related blocks impacting M365 services. Escalate complex issues to Level 2/3 support teams when necessary. Document and report recurring issues for continuous improvement. Provide end-user training and guidance on M365 features and best practices. Maintain compliance with organizational security and data protection policies. Top skills required Mandatory Skills (Top 5 Keywords or skills) Skill Proficiency Years of Experience Basic Knowledge Medium Expert M365 Administration & Troubleshooting 4-5 Years X x SharePoint Online & SharePoint Administration 4-5 Years X X OneDrive for Business (Sync, Sharing) 4-5 Years X X Exchange Online (Email & Outlook Support) 4-5 Years X X Microsoft Teams Support & Collaboration 4-5 Years X X Strong Communication and Customer Support important Salary and Other Compensation: Applications will be accepted until 10/17/2025. The annual salary for this position is between 91,000 to 107,000 yearly depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. .Qualified candidates must have valid US work authorization. Cognizant is unable to offer visa sponsorships for this role.

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Responsibilities

The M365 Migration Specialist will provide onsite support to end-users post-M365 migration and troubleshoot issues related to various M365 applications. They will also assist users with client configuration and escalate complex issues to higher support levels when necessary.