Job Function: Software & Cloud The role:

• Map customer business requirements to technical solutions.
• Provide input and consultation into scoping and architecture phase of Digital Workplace projects.
• Create and implement system designs based on in-depth knowledge of M365 technologies and associated workloads and services.
• Provide technical expertise as a subject matter expert in all things Microsoft 365.
• Develop detailed technical designs and execute against project plans as well as scope of works.
• Learn quickly and keep pace with the rapid changes in the IT industry particularly in cloud and mobility.
• Work with project managers to ensure timescales are met on deliverables.
• Identify risks and issues and manage these with the project team.
• Interact with the customer IT teams to deliver the project.
• Maintain a high ethical view.
• Work in an energetic, versatile and transnational team who are passionate about their work and enjoy working with technology.

What we need to see from you:

• Full-Time Work Rights in Australia
• Ability to work in Melbourne (hybrid workstyle: twice-a-week work at office in CBD)
• 4-5 years’ relevant M365 service delivery experience in Australia
• Considerable experience with a systems integrator or service provider or within a large organization implementing complex M365 solutions.
• Several years of customer interaction in a consultant, technical delivery, or technical leadership role.
• Must be considered as an expert in many areas of the Microsoft 365 suite.
• Have undertaken several Microsoft 365 migrations including.
• On premise to M365
• Cloud to Cloud e.g, 365>365 migration
• Expert knowledge in the following technology areas
• Microsoft Identities
• Entra ID
• B2B Collaboration
• External Identity
• Entra Identity Management capabilities,
• Identity Governance,
• Azure identity
• Microsoft Defender XDR Security
• Zero Trust
• Advanced knowledge in the following technology areas
• Azure B2C custom policy development
• Microsoft Authentication Libraries,
• Active Directory Domain Services(Directory services, Replication, Kerberos)
• Active Directory Federation Services
• Group policies
• Good to have knowledge in following technologies:
• Office 365 Migration Tools – BitTitan, Avepoint etc
• Power Automate, PowerBI, Viva, Stream.
• ITIL framework
• Intune and SCCM
• Mobility and WAN
• Telephony, SIP, SBC experience.
• Ancillary Office 365 workloads including but not limited to Forms, Planner,
• Good problem-solving skills required.
• Excellent verbal and written communication skills as well as strong business acumen.
• Excellent presentation skills as you will be required to present to customers in project and other meetings.
• Above all else, a fantastic attitude and good nature to bring to the team.

Why SoftwareOne?:
Discover the heartbeat of SoftwareOne! Our 7 core values aren’t just words – they’re the beating heart of our company culture. Join us in a journey that unveils the essence of how we work, connect, and succeed. Watch the video to dive deep into the values shaping our everyday interactions, customer relations, and team spirit.
Please note that SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement (Job-Specific per our global standard) with the agency/recruiter, SoftwareOne will not consider or agree to payment of any referral compensation or recruiter fee

• Map customer business requirements to technical solutions.
• Provide input and consultation into scoping and architecture phase of Digital Workplace projects.
• Create and implement system designs based on in-depth knowledge of M365 technologies and associated workloads and services.
• Provide technical expertise as a subject matter expert in all things Microsoft 365.
• Develop detailed technical designs and execute against project plans as well as scope of works.
• Learn quickly and keep pace with the rapid changes in the IT industry particularly in cloud and mobility.
• Work with project managers to ensure timescales are met on deliverables.
• Identify risks and issues and manage these with the project team.
• Interact with the customer IT teams to deliver the project.
• Maintain a high ethical view.
• Work in an energetic, versatile and transnational team who are passionate about their work and enjoy working with technology