MacOS Desktop Engineer at Ajna Infotech

Downers Grove, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MacOS Administration, Microsoft Intune, Scripting, Bash, PowerShell, Apple Business Manager, MDM Enrollment, Troubleshooting, Communication Skills, Compliance Policies, Application Deployment, Technical Documentation, End-User Support, Onboarding Workflows, Security, User Management

Industry

IT Services and IT Consulting

Description

Company Description MSRcosmos is a fast-growing global IT services company with unmatched capabilities across the entire service value chain of cloud solutions, data & AI, intelligent automation, and enterprise applications. Our unwavering commitment to “Promise delivered” is manifested through our steadfast dedication to delivery excellence, pathbreaking solutions, highly differentiated talent, and a methodical approach. This belief has enabled MSRcosmos to become a preferred partner of choice for numerous clients across diverse industries worldwide. Job Description Job Title: MacOS Desktop Engineer Location: Downers Grove, IL – Onsite Type: Contract Description: We are seeking a macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance. Key Responsibilities: • Provide Tier 2/3 support for macOS devices, escalating when necessary. • Administer macOS devices using Microsoft Intune, including: - Configuration profiles - Compliance policies - Application deployment - Custom scripting (Bash, PowerShell) • Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE). • Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support. • Create and maintain technical documentation for macOS support, deployment, and configuration. • Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team. Required Qualifications: • 3+ years of experience supporting macOS in an enterprise environment. • Hands-on experience managing macOS devices with Microsoft Intune. • Proficiency in Bash and PowerShell scripting for macOS automation. • Familiarity with Apple Business Manager and MDM enrollment workflows. • Strong understanding of macOS system architecture, security, and user management. • Excellent troubleshooting and communication skills. • Preferred Qualifications: • Experience with Azure AD and conditional access policies. • Familiarity with enterprise software deployment and patching strategies. • Ability to create user-facing and internal documentation. Recommended Certifications: • Apple Certified Support Professional (ACSP) • Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The MacOS Desktop Engineer will provide Tier 2/3 support for macOS devices and administer them using Microsoft Intune. They will also develop onboarding workflows and collaborate with other teams for seamless deployment and support.