Mail Auditor at Chesapeake Employers' Insurance Company

Towson, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

80280.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounting, Business, Finance, Insurance, Excel, Communication, Customer Service, Data Analysis, Audit, Teamwork, Problem Solving, Time Management, Spanish Speaking, Attention to Detail

Industry

Insurance

Description

Who We Are Chesapeake Employers’ Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best. Position Summary Analyzes and processes voluntary (payroll) audits for policyholders following the expiration of their policy term or the cancellation of their policy. Duties and Responsibilities Conducts voluntary audits in compliance with established company policies, guidelines, and industry standards Maintains, monitors, and manages assigned audits utilizing the necessary tools and resources Accountable for achievement and maintenance of time-to-serve, productivity, and quality standards based on department and organizational objectives Assesses and analyzes additional significant account information obtained during audit and makes final decisions regarding account modifications Works with policyholders, agents, and internal staff to analyze and resolve audit disputes as needed, within established guidelines Completes other duties and special projects assigned by management Skills, Education and Experience Bachelor’s degree preferred in Accounting, Business, or Finance with 0–2 years of experience Insurance coursework desired (such as APA, CIC) General PC skills, including Excel Demonstrated ability to work with a diverse customer base Excellent verbal and written communication skills Ability to analyze varied source data to assemble quality premium audits Ability to manage workload in which most of the time is spent assisting telephone inquiries and/or office walk-ins Spanish-speaking skills preferred Positional Competencies Bias for Action Knowledge Sharing Deliver Results Personal Leadership Teamwork and Communication Service and Sales Excellence Physical Demands While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision, and the ability to adjust focus. Work Environment Office environment. The noise level is usually moderate. Salary $53,520 - $80,280 (per year, commensurate with experience) What We Offer We offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life. You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.

Responsibilities

The Mail Auditor analyzes and processes voluntary audits for policyholders after their policy term ends or is canceled. They conduct audits in compliance with company policies and resolve disputes with policyholders and agents as needed.