Mail & Delivery Services Representative at HIWAY CREDIT UNION

Falcon Heights, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

23.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mail Management, Communication Skills, Microsoft Office, Data Entry, Math Skills, Customer Service, Supply Management, Postage Meter Operation, Billing Review, Courier Coordination, Returned Mail Processing, Professional Communication, Problem Solving, Attention to Detail, Time Management, Team Collaboration

Industry

Banking

Description

Description This position will report to the Mail & Delivery Services Supervisor and manage and distribute interoffice mail, manage the supply system, handle return mail for the Credit Union as well as special projects and duties to help support effective department operation. Job Type: Full-time, on-site at our office in Falcon Heights, MN Major Duties and Responsibilities Process and manage Returned Mail Process returned mail statements/notices in the Core/CRM- DNA Sort and route department specific returned mail Manage and distribute interoffice, priority mail and USPS mail delivery Manage overnight/priority mail distribution system including incoming and outgoing Fed Ex Handle, distribute and account for interoffice deliveries through courier Handle, sort and distribute USPS incoming mail Process outgoing mail through postage meter and manage pick up with USPS Review billing/invoices for accounts payable for supervisor review Maintain postage meter equipment Is a support point of contact for the supply system through Business Essentials Manages cage supply ordering through supplies@BlazeCu.com and supplies through www.wendells.com Work with Accounting to maintain electronic postage billing system Review balance Review invoices Communication with regional vendor- Quadient Monitor Courier/Delivery system Maintain professional communication with courier vendor, QuickSilver for scheduling and maintenance needs Communicate changes/updates to branch staff if applicable Coordinate and setup of new locations with courier services Metering of outgoing mail Monitor and service business report printing Monitor and service branch and administrative team outgoing mail Monitor and service business administrative team FedEx shipment Entrance and Loading Dock Manage deliveries and pickups through loading dock Manage virtual receptionist queue-Teleportivity for lobbies of Larpenteur Admin and WestMinster Admin Other Duties Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Regular and predictable attendance Perform other duties as assigned to support effective department operation. Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back Requirements Experience/Education/Certifications/Licenses Minimum High School degree or equivalent Demonstrated Knowledge Microsoft Office Ability to: Give and obtain information, as well as advise or refer Complete simple math skills Understand banking computer systems Enter data with a high level of accuracy Communication Skills Ability to interact/respond to members/staff politely based on a general ‘script’; written communications are templated Physical Requirements Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 40 lbs. Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The starting salary range for this position is: $21.00 -$23.00/hour. This range reflects the base starting salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.

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Responsibilities

The Mail & Delivery Services Representative will manage and distribute interoffice mail and handle return mail for the Credit Union. They will also support effective department operations through various special projects and duties.