Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, Marcs and David Lawrence, at Myer Group you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond

Myer is seeking a Mail & Logistics Coordinator to manage the end-to-end flow of all inbound and outbound mail, merchandise, courier services and office logistics for our brand-new Store Support Office (SSO) in South Melbourne.

You’ll form part of our new Workplace Experience function; a team who are driven to deliver the best possible workplace experience for our SSO employees. You’ll play a key part in this, facilitating the efficient operation of a busy corporate workplace through proactive collaboration and a strong customer service ethos.

About the role:

• Receive, verify, sort and process inbound corporate mail, merchandise, product samples and supplier deliveries.
• Prepare and dispatch outbound mail, merchandise samples, product returns and supplier goods, ensuring accurate packaging, labelling and documentation.
• Maintain accurate records and logs for all inbound and outbound items.
• Book and coordinate same day, overnight and freight courier services across the Myer Group.
• Manage courier deliveries and provider relationships, resolving service issues as required.
• Coordinate day-to-day SSO logistics activities, proactively resolving issues and escalating operational risks to the Workplace Experience Manager.
• Manage the registration of workplace service providers and contractors.

About you:

• We'd love some previous experience working across one or more of mailroom operations, logistics or warehousing and merchandising, including a strong preference for some retail experience.
• Familiarity with courier booking platforms, parcel tracking systems and international logistics viewed favourably.
• Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously. 
• Friendly and approachable; you’ll enjoy interacting with a variety of SSO team members and external stakeholders alike.
• Reliable and punctual with a methodical approach to record-keeping, package logging, and logistics. 
• Availability to work five days per week from the office. 
• Core hours 7:30am-4:00pm.
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Please note, this position is available as a 14-month fixed-term contract. 

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including: 

• Team member discounts: Generous discounts in-store and online 
• Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands. 
• Lifestyle benefits: Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees. 

With more than 125 years of retail heritage, it’s an exciting time to join Myer Group.

Your future starts here — help shape what’s next at Myer Group.

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