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Mailbox operations Specialist- Dallas, TX/Atlanta ,GA at Cystems Logic Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Circuit Provisioning, CLLI Codes, Mailbox Operations, Customer Service, Technical Support, Organizational Skills, Multitasking, LSRs, XML Gateway Interfaces, Wholesale Telecom Processes, Technical Troubleshooting, Customer Communication, High-Volume Requests, Fast-Paced Environment

Industry

Human Resources Services

Description

Job Description Hi, Job Title: Mailbox Operations Specialist Location: Dallas, TX or Atlanta, GA Duration: 6 months Contract We have below job opening. If you are interested and your experience match with job description. Please send your updated resume....Asap Expected rate all inc on c2c/1099: Visa status: Current Location: Availability: Bachelor degree and years of passing : Master degree and years of passing : Job Description: • Manage the ILEC Meet-Point Mailbox, processing ~400 monthly requests for circuit information between CLLI codes. • Respond to customer requests for meet-point information, perform redesigns, and help establish new meet-points. • Operate the XML mailbox to process requests for establishing or updating Local Service Request (LSR) XML Gateway connectivity. • Create CLEC test and production APPL IDs to facilitate customer order submissions. • Coordinate and facilitate calls among test managers, IT, and customers for platform testing, troubleshooting, and migrations. • Understand circuit provisioning, CLLI codes, and mailbox operations. • Bachelor's degree strongly preferred, or 5–8 years of experience in telecom operations, customer service, or technical support. • Strong organizational and multitasking abilities. • Familiarity with LSRs, XML gateway interfaces, and wholesale telecom processes. • Skilled in technical troubleshooting and customer communication. • Ability to manage and prioritize high-volume requests in a fast-paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

Manage the ILEC Meet-Point Mailbox and process approximately 400 monthly requests for circuit information. Respond to customer requests, perform redesigns, and help establish new meet-points.