ABOUT US

Join Lithia Motors, a Fortune 200 company renowned for its excellent culture and commitment to employee growth. We prioritize a positive, supportive environment where our team members can thrive and build long-lasting careers.

JOB DESCRIPTION

We are seeking a dedicated and customer-focused Main Line Service Advisor to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and expert advice on their automotive needs. This position is ideal for someone with a strong background in customer service and sales who is looking to grow with a reputable company.

QUALIFICATIONS

• High school diploma or equivalent.
• Proven experience in customer service or sales, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and provide exceptional service.
• Detail-oriented with strong organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency with computer systems and software used in automotive service management.

WHAT WE OFFER

• Competitive Pay: We offer a competitive salary that reflects your experience and expertise.
• Consistent Schedule: Enjoy a stable work schedule.
• Supportive Culture: Benefit from a team-oriented, culture-focused workplace that values and supports every employee.
• Career Growth: Opportunities for professional development and advancement within a leading automotive company.
• Long-Term Career: We are looking for individuals who want to build a long-lasting career with us.
  If you are a customer service-oriented individual with a passion for sales and the automotive industry, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and qualifications.
  Lithia Motors, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  Job Type: Full-time
  Pay: $7,000.00 - $12,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Work Location: In perso

• Greet customers promptly and courteously upon their arrival.
• Listen to customer concerns and questions, providing accurate information and advice.
• Recommend appropriate services and repairs based on customer needs and vehicle condition.
• Provide detailed explanations of services and repairs to customers.
• Upsell additional services and products to enhance customer satisfaction and vehicle performance.
• Maintain customer records and follow up on service requests.
• Collaborate with technicians and the service department to ensure timely and accurate service delivery.
• Ensure high levels of customer satisfaction and retention through exceptional service.