Main Village On-Demand Driver at Knightsbridge Capital Corporation

Greenough, Montana, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Transportation, Communication, Problem Solving, Hospitality, Attention to Detail, Professionalism, Multitasking, Organization, Safety, Luxury Service, Interpersonal Skills, Guest Interaction, Vehicle Maintenance, Tour Conducting, Event Coordination

Industry

Description

Purpose The role of this position is to deliver exceptional, on-property guest experiences through personalized service, on-demand transportation, amenity delivery, and thoughtful execution of special moments. This position plays a key role in creating seamless, memorable interactions while supporting overall resort operations and upholding Paws Up Montana’s luxury service standards. Primary Functions and Responsibilities * Provide elevated, on-demand transportation throughout the property, including guest accommodations, dining venues, activity locations, and resort amenities. * Fulfill and deliver special guest requests and amenities with precision, care, and discretion, ensuring timely and flawless execution. * Create “wow moments” by anticipating guest needs and delivering personalized, memorable experiences that exceed expectations. * Assist with group transfers and coordinated transportation needs, ensuring efficiency, comfort, and a seamless guest flow. * Conduct engaging and informative property tours, introducing guests to resort offerings, experiences, and key locations. * Greet and interact with guests in a warm, polished, and professional manner, addressing guests by surname when appropriate. * Capture and communicate guest preferences and special details (“golden nuggets”) to enhance personalization throughout the stay. * Support celebration moments such as birthdays, anniversaries, and special occasions through thoughtful amenity delivery and coordination. * Maintain clear communication with guests regarding transportation timing, requests, or changes. * Step in to assist different Guest Services functions as needed to ensure seamless resort operations. * Conduct interior and exterior detailing of resort vehicles, ensuring all vehicles meet luxury presentation standards. * Perform routine vehicle inspections to ensure cleanliness, safety, and readiness for guest use. Supportive Functions and Responsibilities * Consistently demonstrate professionalism, gracious hospitality, and a service-oriented mindset with guests and team members. * Conduct all guest interactions and service transactions in a legal, ethical, and confidential manner. * Safeguard guest privacy and confidentiality before, during, and after each stay. * Foster positive, respectful, and collaborative working relationships with all team members to promote a supportive and service-focused environment. * Maintain a polished, clean, and well-groomed appearance that aligns with luxury resort standards. * Perform all duties with a strong commitment to safety, attention to detail, and high-quality service execution. * Uphold the values, service culture, and brand standards of Paws Up Montana in every guest touchpoint. * Support all Guest Services team functions as needed. Education, Expertise, Licensure Required * High school diploma or GED required; college coursework or degree preferred * Minimum of 2 years of hospitality or guest service experience; luxury or resort experience preferred * Valid state driver’s license with a clean driving record * Ability to multitask, prioritize, and remain organized in a fast-paced environment * Strong interpersonal, communication, and problem-solving skills * Professional demeanor with a passion for delivering exceptional guest experiences

Responsibilities

The Main Village On-Demand Driver is responsible for providing elevated transportation services and fulfilling guest requests to create memorable experiences. This role includes conducting property tours and maintaining vehicle standards.