Job Description:
We are seeking a highly organized and customer-focused Maintenance Admin/Coordinator with a minimum of 2 years of UAE experience in a maintenance company. The ideal candidate should possess excellent customer service skills and a basic understanding of technical operations. This role ensures smooth administrative processes, timely coordination of maintenance activities, and an outstanding customer experience.

QUALIFICATIONS:

• Minimum of 2 years of UAE experience in a maintenance company.
• Strong customer service skills with a proven track record of client satisfaction.
• Basic technical knowledge of maintenance operations, tools, and systems is preferred.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Fluency in English is mandatory; additional languages are a plus.

• Customer Service:
• Handle customer inquiries, complaints, and requests promptly and professionally.
• Provide clear and concise updates on work progress to clients.
• Coordination & Scheduling:
• Schedule and assign maintenance tasks to technicians based on priorities and availability.
• Coordinate with clients and team members to ensure smooth execution of maintenance jobs.
• Administrative Duties:
• Maintain accurate records of maintenance requests, reports, and invoices.
• Prepare and update daily, weekly, and monthly activity logs.
• Technical Support:
• Collaborate with technical teams to understand project requirements and provide administrative assistance.
• Support procurement by sourcing materials and maintaining inventory records, if required.
• Compliance & Documentation:
• Ensure all activities adhere to company policies and regulatory standards.
• Prepare and submit necessary reports to management.