MAINTENANCE AND OPERATIONS ENGINEERING TECHNICIAN ELECTRICAL PATHWAY APPRENTICESHIP AT THE UNIVERSITY OF GREENWICH (HAWKE BUILDING)

The University of Greenwich is a leading modern public university, known for its diverse academic programmes and commitment to cutting-edge research. It delivers education across a broad range of disciplines, including Engineering and Science, Education and Health, and Computing and Mathematical Sciences.
We are pleased to offer an exciting apprenticeship opportunity within the Faculty of Engineering and Science Technical Support Team. The successful apprentice will join the Electronic Engineering team, applying their technical skills and enthusiasm for electronics to provide specialist support across a wide range of projects and hands-on activities.
This role offers a valuable opportunity to gain practical experience in a vibrant academic setting while developing essential skills in electrical and electronic engineering through the Electrical Pathway of the Maintenance and Operations Engineering Technician Apprenticeship.

DESIRED SKILLS, QUALITIES AND QUALIFICATIONS:

• To be self-motivated, flexible and show resourcefulness when dealing with tasks.
• To be accountable for own actions and take ownership of issues as they arise.
• To be a responsive and supportive member of the overall Faculty Technical Support teams.
• To work to service deadlines and project timelines.
• Troubleshooting, problem solving and diagnostic skills.
• Ability to take initiative.
• A keen interest in Electronics.
• Committed to the full apprenticeship duration.

WHAT TRAINING WILL THE APPRENTICE TAKE AND WHAT QUALIFICATION WILL THE APPRENTICE GET AT THE END?

The successful candidate will obtain a Level 3 Maintenance and Operations Engineering Technician Electrical Pathway Apprenticeship standard qualification.

• To assist the Faculty Laboratories and Technical Support team for all activities relating to electronic engineering.
• To ensure services are aligned with the University’s strategies and the changing demands of the users and technological and service developments.
• To assist support technicians with producing teaching, demonstration, and research equipment. Operate complex technical equipment. Ensure equipment is maintained, serviced and repaired. Diagnose and rectify faults.
• Ensure current and future consumable needs are maintained to meet demand.
• To follow and maintain processes for the planning, production, integration and deployment of teaching and research materials for modern electronics education.
• To work within service level agreements and KPls as promoted by the Faculty Technical Support Management structure.
• To ensure service users’ queries are dealt with in an appropriate, effective, and timely fashion and that all support requests are correctly and accurately recorded.
• To prepare practical electronic kits and supply.
• To develop new electronic kits in-house.
• To manufacture specific electronic teaching equipment.
• To troubleshoot the faulty electronic equipment in the lab.
• Housekeeping of electronic component stores.
• To maintain and prepare the Power lab.
• To design PCB’s using CAD.
• Manufacturing of PCB using mechanical CNC routing.
• Ad hoc support requirements including general housekeeping, storage of equipment and lab management.
• To establish and maintain professional working relationships with colleagues within the University at all levels and with external organisations and individuals.
• To use judgment and initiative to resolve common and infrequent problems that may arise.
• To identify the priorities that the service must support, particularly with regard to the student experience.
• Act as a member of the University security incident response group on behalf of the Faculty of Engineering and Science.