Job Ref: FOC1674
Branch: Hampton by Hilton London Docklands
Location: Hampton by Hilton London Docklands, Dockside Road London (East)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Part Time
Shift pattern: As required, includes weekends
Hours per week: 30
Posted date: 23/04/2025
Closing date: 18/05/2025

QUALIFICATIONS:

• Prior experience in a similar role, especially in the hospitality sector would be advantageous

SKILLS:

• Technical Skills: Able to learn new systems and ways of working as you develop throughout the role
• Problem-Solving: Ability to troubleshoot issues efficiently and provide viable solutions.
• Communication: Good verbal and written communication skills.
• Attention to Detail: Ensure all work meets the highest standards of quality and safety.

PHYSICAL REQUIREMENTS:

• Ability to lift, push,carry.
• Must be able to stand, walk, climb, and perform a wide range of physical activities.

The Maintenance Assistant will report to the hotel maintenance manager. This role encompasses a wide array of duties from repairing equipment, conducting routine checks, and ensuring safety standards are upheld to guarantee guests have a comfortable and safe stay.As part of the maintenance team, you’ll be at the heart of our hotel, ensuring every guest experience a clean, well maintained bedroom and public areas. If you are proud of the your work and strive to perform every task to the best of your ability, this is the perfect opportunity for you!

Your responsibilities will include:

• Maintenance and Repairs: Conduct routine inspections of the premises to identify and fix maintenance issues including HVAC, electrical, and plumbing systems as well as keeping rooms looking fresh and well maintained including painting, silicone etc.
• Respond promptly to maintenance emergencies, diagnosing issues efficiently to carry out repairs.
• Safety Compliance: Ensure that any risk to the safety of guests, staff and visitors is reported immediately and action taken to remove or reduce the risk.
• Support the maintenance manager in supervising contractors and vendors ensuring work is completed on time and meets the requisite standards where required.
• Guest Satisfaction: Collaborate with the front office team to promptly address guests’ maintenance complaints. Maintain a high level of professionalism and work to ensure the guests’ satisfaction.
• Administrative Duties: Keep detailed logs of all maintenance activities and repairs.