Maintenance Co-ordinator
Employer: Megaclose Ltd
Location: Nottingham City Centre (120 North Sherwood Street, NG1 4EF)
Salary: £27,000 – £29,000 per annum (dependent on experience)
Hours: Full-time, Monday – Friday, 8:00am – 5:00pm (30-minute unpaid break)
Annual Leave: 20 days plus bank holidays
About Us
Megaclose Ltd is a well-established student accommodation provider in Nottingham, managing properties within half a mile of Nottingham Trent University. We are committed to delivering high-quality housing and an excellent standard of service to our tenants.
We are seeking a Maintenance Co-ordinator to join our maintenance office in Nottingham city centre. This is a key role that ensures tenant enquiries are managed effectively and maintenance issues are resolved promptly.

Key Responsibilities

• Act as the first point of contact for tenants via telephone, email, and in-person.
• Co-ordinate and schedule reported maintenance jobs with the in-house maintenance team.
• Maintain clear communication with tenants, providing updates throughout the repair process.
• Record and monitor out-of-hours lockouts and fire alarm activations.
• Liaise with external contractors and local authorities, arranging visits as required and ensuring tenants are kept fully informed.
• Track progress of works, ensuring completion to a high standard and within agreed timescales.
• Provide administrative support to the wider maintenance team as needed.

Candidate Requirements

• Previous experience in a co-ordination, administration, or customer service role is desirable.
• Excellent organisational skills with the ability to prioritise workloads.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• IT literate, with confidence using email and databases (training will be provided on company systems).
• A proactive, professional, and problem-solving approach.

What We Offer

• Competitive salary (£27,000 – £29,000 per year, dependent on experience).
• 20 days annual leave plus bank holidays.
• Statutory company pension scheme.
• Supportive and professional working environment.
• Convenient city centre location, close to Nottingham Trent University and public transport links.

Job Types: Full-time, Permanent
Pay: £27,000.00-£29,000.00 per year
Work Location: In perso

• Act as the first point of contact for tenants via telephone, email, and in-person.
• Co-ordinate and schedule reported maintenance jobs with the in-house maintenance team.
• Maintain clear communication with tenants, providing updates throughout the repair process.
• Record and monitor out-of-hours lockouts and fire alarm activations.
• Liaise with external contractors and local authorities, arranging visits as required and ensuring tenants are kept fully informed.
• Track progress of works, ensuring completion to a high standard and within agreed timescales.
• Provide administrative support to the wider maintenance team as needed