JOB DESCRIPTION

The Grand, York is looking for a dedicated Maintenance Engineer to effectively deliver both a preventative and reactive maintenance schedule for the hotel. As a member of our Maintenance team, you will develop strong working relationships with the hotel operations teams in order to maintain 5* standards by completing tasks effectively, and within allocated timescales. With a strong guest orientation and care, you will take ownership of ensuring full compliance with Health and Safety legislation and the company’s policies and procedures.
This role will be carried out over shifts on Fridays, Saturdays and Sundays.

ABOUT US

The Grand is York’s only five-star hotel, situated in the very heart of the historic city. The property offers a splendid blend of Victorian elegance and modern sophistication and is known worldwide as a beacon of hospitality excellence. We are honoured to have been awarded the ‘Hotel of the Year’ Catey and we are also absolutely delighted to be named in The Sunday Times top 100 ‘Best Places to Work 2023’.
Along with our 207 guest bedrooms, we boast an award-winning rosette restaurant, The Rise, which holds the Conde Naste 2022 award for Best Afternoon Tea. In addition to this, our new fine dining restaurant, Legacy, provides the opportunity to elevate our dining offering and become leaders in the York food scene. We have a state-of-the-art Cookery School, are home to an atmospheric Spa, stunning Meeting and Event spaces and an In-Room Dining offering. Each day is unique and memorable at The Grand and we live to create special memories for our guests and our team.
Our vision is to be the UK’s most loved hotel. We pride ourselves on our values. We place emphasis on driving for results in all areas of the business, excellence in everything we do and genuine care for our Grand family, guests, and the environment.

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building. We pride ourselves on the warmth of our Yorkshire welcome that each one of our guests receive. As a Maintenance Engineer, key to your role will be:

• Excellent time management.
• Strong guest focus.
• Excellent communication skills within your team and across other departments.
• Being pro-active in your approach to all tasks as delegated by the Chief Engineer.
• Being highly adaptable to a fast-paced environment.
• Strong analytical mindset to identify the root causes of problems and develop effective solutions.
• Being able to carry out tasks both independently and as part of a team.
• General knowledge of fields such us electrical, mechanical and plumbing, Health and Safety would be desirable.