ABOUT US

We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible.
We value people – so much so, it’s one of our three key values as a charity.

SKILLS AND EXPERIENCE

· Carrying out maintenance repairs to a high standard
· Good communication skills
· Own transport
Join us and make a difference
If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.
If you’d like to know more about this role, without commitment, please contact the HR department on 01785 218257.
The closing date is 29 June 2025, however we may close this advert earlier, subject to response rates.
If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on the number above.

JOB DESCRIPTION

Department Objectives
It is essential to the delivery of this mission that efficient housekeeping, maintenance, catering and laundry services are available to all departments of Katharine House. Maintenance support is provided to 16 retail premises of varying age and size, in and around Staffordshire.

THE ROLE

We are looking for a hard-working, well organised individual to help our maintenance team to help ensure the buildings and grounds of Katharine House are tidy and in good repair.
You will be required to travel to carry out preventative and reactive maintenance for all our sites, which include the Hospice, Business Centre and 15 retail premises. This is a physically demanding role, involving regular moving and handling tasks. Experience of basic plumbing and carpentry would be an advantage.
Please note, an enhanced DBS clearance will be required for this role
A full driving license is required as you will be required to drive our company vehicles, as well as flexible approach to work with the ability to work within in a team or on their own initiative.

ROLE WITHIN THE DEPARTMENT

In order that Katharine House Hospice, Business Centre and Retail premises can be maintained, with due regard to the safety of the environment and in good repair the Maintenance Operative will be responsible for maintaining the buildings and grounds of all premises.
Function and Responsibilities/Specific Objectives
The post holder will carry out repairs, maintenance tasks and statutory inspections. It is expected that the post holder will support the long term maintenance programme. This is a physically demanding role which requires the post holder to be able to regularly carry out moving and handling tasks.
Key Tasks and Responsibilities1. Carry out minor alterations and improve the fabric and appearance to premises
2. Carry out general maintenance tasks, repairs and statutory inspections at all premises
3. Carry our minor plumbing repairs such as changing isolation valves, taps and TMV’s
4. Liaising with the Support Services Assistant Manager regarding maintenance requirements
5. Ensuring all maintenance matters, emergencies and repairs are dealt with appropriately and in a timely manner
6. Prioritising work in the absence of any of the Maintenance team
7. Ensuring all statutory compliance checks, inspections and services are carried out
8. Using initiative to prioritise tasks as needed, ensuring this is communicated to the Support Services Assistant Manager.
9. Booking of materials, to specific tasks to ensure costs are controlled
Other Tasks and Responsibilities
1. Travel to all organisational premises as and when required
2. Support out of hours emergency On Call Rota, as per an agreed rotation
3. All employees have a responsibility to abide by the safety practices and codes authorised by Katharine House Hospice. They have an equal responsibility with management, for maintaining safe working practices.
4. Ensure the costs of any materials is given prime consideration in order to minimise expenses.
5. The Maintenance Operative may work individually but will frequently come into contact with visitors, members of the public, staff, volunteers and patients. They are expected to work in a courteous and friendly manner with everyone they come into contact with.
There are a number of possible additional functions that the post-holder may be asked to take on, depending upon their specific skills and competencies. The successful post-holder will be able to multi task and should be aware that this job description is expected to alter in discussion with them upon appointment and at review meetings. As the organisation develops the job description will need to reflect the needs of the organisation and the support required by other staff teams.
Key Competencies and Skills RequirementsQualifications
Essential
None, although experience in a wide range of construction
Desirable
A plumbing, carpentry, painting and decorating or electrical qualification.
Competencies

Essential

• Good communication skills
• Proven Carpentry/woodwork experience
• Proven Plumbing experience
• Proven experience of general maintenance repairs including painting and decorating.
• Be able to use of a PC for training and emails
• Ability to liaise within a complex organisational structure
• The ability to carry out dynamic risk assessments for works or projects for keeping themselves and others safe
• An ability to prioritise tasks within an environment of competing interests
• An ability to be able to undertake the physical aspects of this demanding role
• Be able to carry out Planned Preventative Maintenance checks as part of their role

Interest

• A qualification in either a Carpentry, Electrical or Plumbing background would be an advantage.

Other
· Own adequately insured transport (mileage allowance will be paid)