JOB SUMMARY

The CMMS Maintenance Planner/Operator is responsible for the effective, and efficient utilization of the computerized maintenance management system (CMMS) enabling execution of the processes and procedures for the uptime of the site, correct allocation of work orders to contractors and self-delivery technicians. Enable management information systems (MIS) and reporting. This role supports the asset management, maintenance, and energy management documentation of Data Centre operations to ensure that the site(s) run efficiently.

REQUIRED KNOWLEDGE AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven track record in a data center operations, maintenance, or engineering supporting Tier 3 or greater critical facilities operations
• Dealing with a range of people from junior to senior level including site employees, suppliers and customers
• Worked within a matrix organization
• Knowledge/Skills in operating Computerized Maintenance Management Systems (although training will be provided).

QUALIFICATIONS AND EDUCATION:

• 3 years’ experience in a Critical Environment or Data Centre supporting role
• Strong experience in the use of Computerized Maintenance Management Systems like ServiceNow, Maximo, Si7, Tririga, and Archibus etc
• Excellent use of Microsoft Packages such as MS Word, Excel, PowerPoint.
• Able to manipulate and interpret large amounts of data utilizing BI tools, pivot tables etc.
• Familiarity of local/national regulatory codes, guidelines, and permit processes.
• Engineering/Technical qualification e.g. Electrical, or Mechanical.

KEY RESPONSIBILITIES

• Support the Critical Facility Manager (CFM) in delivering asset management services including, asset management delivery planning, maintenance planning, condition monitoring, and lifecycle planning.
• Provide asset data management, utilizing the CMMS/IWMS including maintenance task Specifications, drawings and fire engineering reports, records management, wastewater management, air quality management, water quality management and utility efficiency
• Coordinate the work order and administrative tasks for all on-site activities of technicians/engineers, and suppliers.
• Managing and raising work orders (WO) and Access requests for repairs and maintenance tasks.
• Updating the 52 Week Plans, and continually reviewing asset management/maintenance plans
• Continually refining the CMMS system data/information including maintenance performed, uploading of service reports, faults/RCA, updating of asset information.
• Managing Planned Preventative Maintenance (PPM) and WO processes.
• Support other sites during peak periods as required
• Ensure accuracy and quality of all data entered in to applicable CMMS system(s).
• CMMS Planned Preventative Maintenance (PPM) schedule data entry, coordination & Customer follow-up of Change Management approval.
• Ad hock reporting as required by the customer.
• Actively promote a safe working environment and culture.
• Report all safety concerns, hazards, near misses and incidents.
• Assisting the critical facility manager and/or Data Centre Manager with site administration tasks.
• Use CMMS and other software to provide/support inventory management (tools, equipment, and consumables).
• Use the CMMS and other sources of information to increase productivity, generate customer reports, lower maintenance cost, enhance workorder management, increase equipment life, and support data driven maintenance decisions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven track record in a data center operations, maintenance, or engineering supporting Tier 3 or greater critical facilities operations
• Dealing with a range of people from junior to senior level including site employees, suppliers and customers
• Worked within a matrix organization
• Knowledge/Skills in operating Computerized Maintenance Management Systems (although training will be provided)