We are recruiting for an Administrator to join a friendly, fast paced, and well-established company based on the outskirts of St Albans.
You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works. You will be using Concept Evolution software so experience of this software is essential.

• Answer phone calls and emails on the helpdesk and provide assistance to customers
• Build a close working relationship with field colleagues and managers, keeping up to date with client knowledge and activities, and liaise regarding maintenance visits
• Issue all required works for site engineers
• Ensure engineers have logged works and chase for updates
• Check and approve engineer timesheets each week
• Organise specialist visits when required
• Analyse and approve invoices from specialists and sub-contractors
• Deal with any pricing or queries on invoices
• Update all contract files and add buildings on the system
• Ensure Contract Managers are advised of contract’s due to expire and source renewal costs from Specialists
• Issue invoices to clients on monthly/quarterly basis