Maintenance Service Manager at Sage Hill at Billingsley Company

Coppell, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Maintenance Operations, Customer Focus, Team Leadership, Quality Control, Safety Compliance, Budget Management, Preventative Maintenance, Vendor Management, Make-Ready Process, Communication Skills, Problem Solving, Training and Development, OSHA Standards, Multifamily Maintenance, Inspection Skills, Cost-Saving Initiatives

Industry

Real Estate

Description

Billingsley is seeking an experienced Service Manager to lead maintenance operations at a new lease-up community. This role is ideal for a hands-on leader with deep multifamily maintenance experience, a strong customer focus, and the ability to build and guide a team from the ground up. Key Responsibilities Lead day-to-day maintenance operations including service requests, repairs, and preventative maintenance Oversee the full make-ready process for new move-ins including inspections, vendor scheduling, punch list completion, and final walkthroughs Maintain high standards for the cleanliness and appearance of building exteriors, common areas, amenities, and grounds Hire, train, and supervise the maintenance team to ensure safety, quality, and responsiveness Perform quality control inspections of in-house and vendor work Maintain inventory and assist in managing turnover, R&M, and CapEx budgets Ensure compliance with OSHA and safety protocols and conduct regular safety meetings Develop and implement long-term maintenance strategies in collaboration with the Portfolio Manager and Area Director Identify and support property improvements and cost-saving initiatives with measurable ROI Negotiate and manage service contracts with support from corporate purchasing Qualifications Minimum 5 years of experience as a Service Manager in multifamily maintenance CAMT certification High school diploma or equivalent required; trade school or military experience a plus EPA and HVAC certifications or willingness to obtain Knowledge of OSHA safety standards and multifamily building systems Proven leadership and team development skills Customer-focused mindset with strong communication skills Willingness to work a flexible schedule including on-call responsibilities Valid driver's license with a clean driving record This is a unique opportunity to shape the maintenance culture and standards at a new, high-end community. If you take pride in quality work, building strong teams, and delivering exceptional resident experiences, we want to hear from you.

Responsibilities

The Maintenance Service Manager will lead day-to-day maintenance operations, oversee the make-ready process for new move-ins, and maintain high standards for the community's appearance. This role also involves hiring and training the maintenance team, performing quality control inspections, and developing long-term maintenance strategies.