ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

KEY RESPONSIBILITIES:

• To effectively allocate tasks and responsibilities to direct reports across a geographical area and take the necessary steps to ensure the required services and service level standards
• To establish and maintain high standards by monitoring the work completed, rectifying unsatisfactory standards and completing the appropriate documentation
• Support recruitment, development and coaching of direct reports to embed leaderships skills and operational ownership within the team
• Ensuring that all works are delivered safely and on time, to the required quality standards.
• Support operational service delivery including risk and compliance in the allocated sites through contract delivery teams.
• Own the customer relationship, promoting a one-team approach and issue resolution to ensure good communication standards around service provision and delivery.
• Promote a safety-first culture, lead technical inspections, building walkarounds and proactively identify tasks and provision of PPE.
• Conduct audits for safety and environmental cleanliness
• Carry out regular staff meetings to assist in effective two-way communication and to communicate the company’s aims and objectives to team members.