WHO WE ARE

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com .

SUMMARY

The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Lead is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Maintenance Team Lead also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

OCCUPANCY EXPERIENCE:

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered on time and with high quality.
• Prioritize occupant comfort and satisfaction through efficient and timely delivery service.Address occupant concerns and requests in a professional manner.

KNOWLEDGE & SKILLS

• 5 years of facility operations and maintenance work experience
• Previous people leadership experience, preferred
• High school diploma plus trades training and certification
• Ability to lead a team of individuals
• Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance
• Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
• Highly-advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgencyEffective communication skills for the purpose of data relay, exchange, feedback, and clarification

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

• Account Operational Leadership,
• Facility Management Office Roles to support accounts,Project Management roles to lead and execute project