Job Ref: BRI1205
Branch: Mercure Blackburn Dunkenhalgh Hotel Spa
Location: Mercure Blackburn Dunkenhalgh Hotel Spa , Accrington
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Variable shifts over 7 days
Hours per week: 40
Posted date: 07/08/2025
Closing date: 09/10/2025
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people – quality – profit – and it’s no accident that people are first up. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.
We are seeking a diligent and skilled Maintenance Team Member to join our team. As our Maintenance Team Member, you will be responsible for ensuring the hotel facilities are well-kept, safe, and operating efficiently. This role requires hands-on work with a variety of tasks, from routine preventative maintenance to addressing immediate repairs, creating a welcoming environment for both guests and staff.

SKILLS AND QUALIFICATIONS

• Strong technical and problem-solving skills, with a background in general maintenance (e.g., electrical, plumbing, HVAC)
• Ability to work independently as well as part of a team
• Strong communication and organizational skills
• Attention to detail and a proactive approach to maintenance tasks
• Ability to multitask and prioritize effectively in a fast-paced environment

PREFERRED QUALIFICATIONS

• Experience in hotel maintenance or a similar field
• Certification in relevant trades (e.g., electrical, plumbing, HVAC)
• Knowledge of safety protocols and regulations
• Availability to work flexible hours, including weekends, holidays, and evenings

JOIN US

We are always looking for passionate, customer-focused individuals to join our team. If you’re excited about the opportunity to work in a historic, vibrant environment where you can make a real difference, we’d love to hear from you

OBJECTIVES OF THIS ROLE

• Maintain the operational efficiency and appearance of hotel facilities and grounds
• Respond promptly to maintenance requests to ensure guest satisfaction
• Ensure the hotel is compliant with all health and safety regulations
• Perform routine inspections and preventive maintenance on equipment
• Work closely with the management team to identify and address repair needs

RESPONSIBILITIES

• Conduct repairs and routine maintenance on hotel facilities, including plumbing, electrical, HVAC systems, and carpentry
• Perform preventative maintenance tasks, such as inspecting building systems (e.g., electrical, heating, ventilation) and addressing minor issues before they become larger problems
• Respond to guest and staff maintenance requests in a timely manner
• Ensure that all hotel equipment and systems are functioning properly and safely
• Assist with maintaining the hotel’s exterior and landscaping to ensure a clean and welcoming environment
• Collaborate with housekeeping and other departments to address repairs and maintenance needs
• Document and report all maintenance tasks performed